A. Lake County is a High Performance Organization

• Excellent customer service is expected and delivered.
  • Excellent and consistent telephone etiquette is routine.
• Effective internal communication strengthens the organization.
  • People are accessible and information is accurate.
• Effective external communication strengthens the community.
• Innovative change occurs from within.
• Internal service departments spark energy within the organization.
• Business processes are innovative and effective.
• Old is integrated with new.

B. Lake County is a Leader in Multi-jurisdictional Cooperation

• Strong, centralized county government realizes consistency of vision, regulation and direction.
• Lake County takes the lead in facilitating countywide cooperation across all entities.
• Regional cooperation is effective and constant.

C. The Economy of Lake County is strong, diversified, and sustainable

• The residential and commercial tax bases are equitably balanced.
• High-end business centers are strategically placed along major corridors.
• Lake County has a good balance of jobs and housing opportunities.
• Targeted industries recognize Lake County as business-friendly and seek Lake County as their destination.

D. Lake County Offers a Quality, Reliable Transportation Network in a Multi- modal System.

• The transportation network includes well-placed pathways for roads, bicycles, pedestrian walkways, buses, and rail.

E. Social Services are Provided to Those in Need Throughout the Entire County

• Lake County coordinates the provision of social services and affordable housing through the private sector and through non-profit organizations.

F. Lake County Preserves Environmental Resources

• Major systems, such as lakes and wetlands, are preserved.
• The county offers a network of resource-based recreation: trails, hiking County infrastructure and structures reflect maximum energy efficiency.

G. Urban Development is Well Planned and Implemented.

• Distinctive, small towns or communities are preserved.
• Responsible utility services are available outside of municipal boundaries through partnerships with private and public providers and wholesale agreements.
• Urban form is designed (outlined) by green space and density and clustering is appealing.

H. Appearance of Lake County is Esthetically Pleasing and Well Designed.

• Uniform countywide design standards are applied along major corridors.