To log a comment about any portion of the Lake County Connection service, including vehicle, reservation process, driver, etc., call any of the following numbers during normal business hours (8 a.m. to 5 p.m., Monday-Friday, except holidays):
- Lake County Connection Call Center: 352-326-2278 [Florida Relay voice: 800-955-5770; TTY: 800-955-8771]
- Florida Commission for the Transportation Disadvantaged Ombudsman Help Line: 1-800-983-2435
- Send an email to firstname.lastname@example.org.
To fill out a compliment, complaint or suggestion form, download the forms here. For more information about submitting comments regarding the Lake County Connection service, download the Rider’s Guide.
Lake County Connection Service Feedback Forms
Customer Complaint Form