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General Information
Lake County BCC
315 West Main St.
P.O. Box 7800
Tavares, Florida 32778

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To log a comment about any portion of the Lake County Connection service, including vehicle, reservation process, driver, etc., call any of the following numbers during normal business hours (8 a.m. to 5 p.m., Monday-Friday, except holidays):

  • Lake County Connection Call Center: 352-326-2278 [Florida Relay voice: 800-955-5770; TTY: 800-955-8771]
  • Florida Commission for the Transportation Disadvantaged Ombudsman Help Line: 1-800-983-2435
  • Send an email to lakecounty97@mvtransit.com.

To fill out a compliment, complaint or suggestion form, download the forms here. For more information about submitting comments regarding the Lake County Connection service, download the Rider’s Guide.

Lake County Connection Service Feedback Forms
Compliment Form pdf
Customer Complaint Form pdf
Suggestion Form pdf

Lake County BCC Copyright 2006
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