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General Information
Lake County BCC
315 West Main St.
P.O. Box 7800
Tavares, Florida 32778


 Reservations
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Since Lake County Connection is a limited ride program, reservations are taken on a first-come, first-serve basis. Customers need to make reservations at least 48 hours prior to the date service is needed. Trips are prioritized based on the following needs:

  • Critical care
  • Other medical
  • Employment
  • Education
  • Other

To make a reservation, call the Customer Call Center at (352) 326-2278 [Florida Relay voice: (800) 955-5770; TTY: (800) 955-8771].

  • Customers may schedule trips from 2 to 14 days in advance.
  • Customers may schedule up to three round trips with one phone call.
  • Customers will be limited to no more than three round trips in a given day.
  • There is a minimum one hour stay for all appointments.

For more information about making reservations with Lake County Connection, download the Rider’s Guide.

 

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