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Lake County BCC
315 West Main St.
P.O. Box 7800
Tavares, Florida 32778
 Health Benefits
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Important Notices
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Medical

The County has two plans; an HMO and a PPO plan. The BlueCare (HMO - Open Access) and BlueChoice (PPO) plans provided through BlueCross and BlueShield of Florida (BCBS). The HMO and PPO networks include both Lake County hospitals as well as providers state-wide.

Through BCBS, members may have access to coverage outside of the state of Florida. The BlueCare (HMO - Open Access) plan offers guesting privileges in other BCBS networks around the country, and the BlueChoice (PPO) plan offers the BlueCard program which allows access to doctors and hospitals around the world.

The medical coverage includes a 24-hour live nurse line, health management and wellness programs, and Blue Compliments. Blue Compliments provides members with a wide range of discounted services for vision care, alternative medicine, hearing care, weight management and fitness memberships. Please review the BCBS documents and website for more information. There are two types of medical plans to choose from.

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Blue Cross Blue Shield Visits

A BlueCross and BlueShield of Florida representative is available on-site to meet with employees regarding their medical coverage, at the Office of Employee Services typically from 9:00 a.m. to 4 p.m. every other Thursday. .

Employees can make an appointment by contacting Erin Showe at 343-9406 or by email. Employees are also welcomed on a walk-in basis.

If an employee has an urgent matter that cannot wait until one of these visits, they are advised to contact Blue Cross and Blue Shield's customer services lines directly.  

BlueCare (HMO) - 877.352.2583
BlueChoice (PPO) - 800.322.2808
Flexible Spending Program (FSA) - 800.753.4681

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Flexible Spending Account (FSA)
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Dental

There are three types of dental plans offered through CompBenefits:

  • Preferred Provider Organization (PPO) allows employee to use any dentist; in or out of network. The employee pays a percentage of the Reasonable & Customary Charge, and there is an annual cap on benefits paid by the plan.
  • Advantage Plan is an open access plan, which provides a wide variety of benefits through participating providers (a network similar to that of the PPO). At the time of service, the member pays the dentist for any applicable co-payments according to the schedule of benefits.

Search for dental providers at CompBenefits.com

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Vision

Under the VSP Vision Plan, offered through Ameritas, members have the option of obtaining services from a network of providers who accept the fees as full payment for services under prearranged guidelines. Additionally, members have access to vision-related discounts.

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Annual Open Enrollment
Open Enrollment 2007

 

General Information:
Open Enrollment is the 30-day period each year where employees may make changes to their insurance benefits *. Open Enrollment is usually held sometime during late summer to early fall.

During Open Enrollment, eligible employees have the opportunity to attend informational meetings to learn about any changes being made to their benefit plans. They may add or drop plans, add or drop dependents, and increase/decrease their life insurance coverage amounts.

*Note:  Any changes requested outside of the Open Enrollment period must accompany a qualifying event.  Qualifying events include birth, adoption, death, marriage, divorce, or a change in job status.

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Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) provides a variety of counseling and informational services. The EAP is available for problems not normally covered under the mental health provisions in your Group Health Plan, such as stress, weight loss, financial issues, family problems, etc. It can also be used for information and referral if you need help determining how to tackle a personal or workplace problem. A supervisor may also refer an employee to the EAP if it appears personal issues are interfering with work performance. Basically, the EAP is a tool for you to use to regain equilibrium during a stressful period.

LifeHub is an internet service that can provide information on life management issues and challenges including stress, leadership, performance, career skills, health and fitness, childcare, eldercare, parenting, personal finance or relationships. You can use LifeHub to:

  • Design your own wellness program - including smoking cessation, starting an exercise program or learning to eat better
  • Participate in Leadership or Stress Management training
  • Look up resources for behavioral health, eldercare or childcare
  • Read an article on topics ranging from finding a healthier hot dog to getting out of credit card debt
  • You can request information on specific questions such as emotional health issues, Attention Deficit Disorder, Stress Management, Exercise, Nutrition and more

Your use of the LifeHub website and all of the tools and training in it is totally confidential. Your privacy is assured.

To register:

1. Go to www.unipsych.com
2. Click on heading on top of page titled LifeHub
3. On the right side of the page, enter key code lakecounty
4. Read terms of agreement, and click on “I Agree”
5. Proceed with registration
6. After logging in, start with “Getting the Most from LifeHub” to familiarize yourself with all
    of the resources available on LifeHub.

For complete information view the Employee Assistance Program Handbook.

For more information about the EAP or to schedule a consultation or appointment, please call 1-800-272-3626 (1-800-BRADMAN). Corporate office hours are 8:30 A.M. to 5:00 P.M. Monday through Friday. They are also available after-hours and weekends for emergency calls.

Please remember that the EAP is not a substitute for medical diagnosis and treatment. Always consult your physician regarding your health concerns.

Overview of the legal and financial services that are covered by the Employee Assistance Program.

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HIPAA

A federal law, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), requires that health plans protect the confidentiality of employee/member private health information. A complete description of employee/member rights under HIPAA can be found in the Plan's Privacy Notice. The documents provided below are distributed to employees upon enrollment in the plan.

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