Text to Telephone (TTY)
The Lake County Board of County Commissioners offers TTY services which allow people in the deaf community who have a compatible Text to Telephone (TTY) or a Telephone Device for the Deaf (TDD) to communicate with County personnel.
Users of the system can call (352) 253-1840 and a welcome message will display, followed by a prompt asking “How can we help?” The system lets those that are deaf, hard of hearing, or speech-impaired leave a text message on a phone mailbox with their questions or comments. The message is then received by the County’s Technical Services through a TTY reading device that displays the text message, which subsequently is routed to the proper department for handling. The same TTY device enables County personnel to send a response back or correspond live with the original caller.