Below are several frequently asked questions regarding our agenda system. Click the question below to view the answer.
I'm unable to view the live videos using Google Chrome. I just see a message saying I need to download Microsoft Silverlight.
Viewing the live meetings requires the Microsoft Silverlight player. Recently, Google pulled support for Silverlight which means the live video streams no longer work in Google Chrome. Switching to another browser that does support Silverlight, such as Internet Explorer will allow you to watch the live video stream.
We are working to update our live stream to work across all of the major browsers. We appologize for this inconvenience.
You can watch all of the pre-recorded videos in any browser, no plugin is required. Only the live videos require the Silverlight plugin.
There seem to be several options for looking at the agenda. What are the differences?
When you open a meeting there are three different viewing options:
- Agenda Items & Files tab
- Download Packet link on Agenda Items & Files tab
- Agenda tab
The Agenda Items & Files tab shows the agenda with links to each agenda item cover sheet and backup documents for each agenda item. This page does not reference item tab numbers.
The Download Packet link on the Agenda Items & Files tab will allow you to download the entire agenda packet. The packet shows item tab numbers, includes all backup agenda documentation and has bookmarks that allow you to navigate to agenda items without having to scroll through the agenda packet.
The Agenda tab shows the agenda without any backup documents. Item tab numbers are listed, however there are no links to backup documents.
How do I view the bookmarks in the agenda packet?
Within Adobe Reader, you need to turn the bookmarks on. There is a button on the left side of the screen that will turn the bookmarks on.
The bookmarks can be used to quickly go to different sections of the agenda.
I'm having a difficult time viewing the packet in Google Chrome. The bookmarks are not visible.
The built-in PDF viewer of Google Chrome does not support PDF bookmarks. This is a limitation of the Chrome PDF viewer. There are two ways to get around this problem. One is to save the PDF to your computer and then open it using Adobe Reader. You can do this by clicking the Save button within Chrome. Once the file has been saved to your computer open it in Adobe Reader.
Another way to get around this is to disable the built-in Chrome PDF viewer, which will then open the PDF file in Adobe Reader.
To disable the built-in viewer, enter chrome:plugins in the address bar of Chrome and click Disable underneath the entry for "Chrome PDF Viewer." The Adobe Reader plug-in will automatically be enabled, if you have it installed.
Who do I contact if I have questions regarding the agenda system?
Please email email@example.com with any questions or issues you have using our agenda system.