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Tech Track: Zoning Division offers new online services

RELEASE DATE: March 2, 2010

TAVARES — The Lake County Department of Growth Management, Zoning Division, recently introduced a new online feature for zoning clearances pertaining to residential additions.

Since June 2008, the County Web site at www.lakecountyfl.gov has allowed users to access, apply, search for and pay for building permits online. Many construction projects, however, require a zoning clearance to be obtained before building permits can be issued.

Residential additions include an addition to a home, such as a bathroom or bedroom, or building an ancillary structure, such as a backyard shed or swimming pool. When applying, users need to upload a property record card, warranty deed and a site plan showing setbacks from property lines and location of the new structure, etc.

“Until now, you could do things online through the Building Services Division that you didn’t need a zoning clearance for like a reroofing or siding, but this adds another level of service,” said Terrie Diesbourg, Director of the Zoning Division. “It’s a customer service initiative to help expedite the process. It helps save the customers from having to come into the Tavares office.

Customers can pay online, which is hosted through a secured and encrypted site. The online zoning clearance for residential additions costs $50. Payments can be made with a MasterCard or Visa. A one percent fee is charged for credit-card payments.

Designing, implementing and testing the online feature was a team effort between the Department of Information Technology’s divisions of Information Outreach and Programming & Application Support Services and the Department of Growth Management’s divisions of Building Services and Zoning. View the e-permitting system at www.lakecountyfl.gov, keyword: permit.

The Zoning Division also unveiled this week a new online feature, “Zoning Information Request,” at www.lakecountyfl.gov, keyword: zoning. The request form asks users what type of request it is, such as zoning, setbacks, flood map panel number, future land use, flood zone or general information. After the user submits the request form, it is e-mailed to multiple staffers in the Zoning Division for immediate response.

“In the past week, we’ve had nearly a dozen people use the online request form,” Diesbourg said. “It’s just one more way we're putting technology to work for residents and for everyone who does business in Lake County.”

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Lake County media contact:
Communications Department
Public Information Coordinator
Office: 352-343-9603; Cell: 352-455-0445
klafollette@lakecountyfl.gov

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