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Tavares, Florida 32778

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Lake County Public Safety to upgrade its E911 systems thanks to state grant funding

RELEASE DATE: January 11, 2016

TAVARES — As part of the E911 State Grant Program, Lake County Public Safety has been awarded $118,000 toward upgrading its emergency recording equipment. 

The grant will fund the replacement of six analog recording systems that currently function on an outdated operating system. The new system, which will be installed by the end of the year, will operate under technology that can include text, image, video, support for American Sign Language users and enhanced information sharing, and will better serve the county during times of high capacity usage, such as in the case of an Emergency Communications and Operations Center activation. The digital recording platforms are needed for Next Generation applications that become available in the future, such as text messaging for emergencies, which is expected to be established in Lake County within the next two years.

“The goal of the replacement will be for each PSAP (public-safety answering point) to comply with the latest standards, together with all of the functionality required in the 911 environment today,” said Gregory Holcomb, Division Manager/E911 Coordinator with the Lake County Public Safety Department. “The system will have redundancy and availability to serve the capacity of failover and relocations if situations arise that require activation on our disaster recovery plans within our PSAPs.”  

Lake County’s 911 recording equipment is used to service the Lake County Sheriff’s Office, Lake EMS, Lake County Fire Rescue, and the Leesburg, Groveland, Eustis, and Mount Dora 911 call centers. On average, Lake County handles more than 600 emergency calls daily, equating to 224,075 actual 911 calls in 2015: more than 91,000 of those originated on landlines, while over 132,000 calls came in via cell phones or VoIP (Voice over IP.)

The E911 State Grant Program is provided for the purpose of assisting Florida counties with the installation of enhanced 911 systems and to provide seamless E911 throughout Florida. The E911 Board assists eligible counties through the E911 State Grant Program utilizing E911 trust funds.

To find out more about Lake County Public Safety’s Communications Technologies, visit www.lakecountyfl.gov/departments/public_safety/communications_technologies.



More Information:
Lake County Public Safety’s Communications Technologies

Lake County media contact:
Elisha Pappacoda
Public Information Officer
Office: 352-343-9609; Cell: 352-460-2851

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