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Lake County, FL Emergency Management Hurricane Season - Hurricane Season Perperation Guides

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 Emergency Operations Center
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Latest Hurricane Dorian updates below:

Recent Emergency Operations Center News

[updated: 9/5/2019 12:57:28 PM]

Solid Waste Collection

Lake County Solid Waste will collect Tuesday’s residential trash for those living in unincorporated Lake County on Wednesday, Sept. 4, as was planned for this holiday week.

  • Tuesday’s regular collections will be picked up Wednesday
  • Wednesday’s regular collections will be picked up Thursday
  • Thursday’s regular collections will be picked up Friday
  • Friday’s regular collections will be picked up Saturday

Residents are encouraged to secure yard waste and trash prior to the storm and dispose of trash at a convenience center after the storm, if needed.

The Lake County Landfill, located at 13130 County Landfill Road, Tavares, and all convenience centers will resume normal business hours on Wednesday. The following Convenience Centers: 10435 Log House Road, Clermont and 25014 Rancho Lane, Paisley, are normally open on Wednesday from 8 a.m. - 5 p.m.

Solid Waste will resume bulk trash pickup on Wednesday, weather permitting. To schedule a bulk pickup, or if you have any questions about regular collection, call 352-343-3776 between 8 a.m. and 5 p.m.

[updated: 9/5/2019 12:52:52 PM]


OPEN Lake County Schools

Lake County's public schools will re-open Thursday, Sept. 5

The shelters that were housed in our schools are closing at noon today. Our maintenance crews will clean the schools and prepare them for a return to regular operations.

We look forward to welcoming all students and staff back tomorrow.

OPEN Lake-Sumter State College

Lake-Sumter State College to reopen on Thursday, Sept. 5

Lake-Sumter State College will reopen for normal operations on Thursday, Sept. 5. All classes will resume and occur as scheduled on Thursday. Faculty and staff should report to work on their normal schedules.


OPEN Lake Technical College

All Lake Technical College campuses will be closed on Tuesday, Sept. 3 and Wednesday, Sept. 4.

[updated: 9/5/2019 12:52:19 PM]

LASER - flood buckets/debris removal

Lake and Sumter Emergency Recovery (LASER) is a non-profit long term recovery organization assisting those that have been affected from a major disaster.

To inquire about assistance for flood buckets or debris removal, visit www.laserfl.com or call 352-241-2104.

[updated: 9/5/2019 12:50:53 PM]

Citizens Information Line

CLOSED The Citizens Information Line is now closed.

[updated: 9/5/2019 12:48:50 PM]

Astor - St. Johns River

A River Flood Warning remains in effect for the St. Johns River at Astor. Heavy rain from Hurricane Dorian will cause the St. Johns River to continue to rise this week. The river is forecast to reach Moderate Flood Stage at Astor late tonight or early Wednesday.

The extent it rises along the St Johns River will be highly dependent on the path Hurricane Dorian. Residents along the river should be prepared for flooding and keep up with the latest forecasts.

At 3 feet, moderate flooding occurs, with water covering yards and further encroaching on many low lying homes near the river. The St. Johns River at Astor is expected to crest at 3.4 feet Wednesday night. It reached 4.4 feet following Hurricane Irma in 2017.

A no wake zone is being enforced on the St. Johns River until further notice. An idle-speed, no-wake zone means a vessel may not travel faster than required to maintain steerageway and headway.

Before flooding occurs, residents in the area are urged to immediately move to higher ground. Avoid walking or driving through flood waters. "Turn Around, Don't Drown!" Just six inches of moving water can knock people down and two feet of water can sweep vehicles away.

Station 10 will continually have sand as needed until sustained winds prevent delivery. No sandbags will be dispensed during storm conditions.

  • Fire Station 10
    23023 State Road 40, Astor

No Curfew

There is no curfew at this time.

No evacuation order

There is no evacuation order at this time.

Emergency Idle Speed No Wake Zone Order St. Johns River

AlertLake Astor Flood Warning Message

[updated: 9/5/2019 12:48:07 PM]

Shelter Information

The County’s six emergency shelters are now closed. At peak time, 570 people, 66 special needs persons, and 57 pets were accommodated over the course of two nights.

[updated: 9/5/2019 12:44:51 PM]

County business, Transit, Parks, Libraries

All offices of the Board of County Commissioners, as well as the Lake County Clerk of the Circuit Court & Comptroller, Property Appraiser, Supervisor of Elections, Tax Collector, administrative offices of the Lake County Sheriff's Office and the Department of Health in Lake County will be closed on Tuesday, Sept. 3 and Wednesday, Sept. 4 and reopened Thursday, Sept. 5, weather permitting.


Lake County Connection, Lake County’s Paratransit service, and LakeXpress, Lake County’s fixed route bus service will operate as normal on Wednesday, Sept. 4.

Parks & Trails

OPEN County-maintained parks are open.


CLOSED The following libraries will be closed on Tuesday, Sept. 3 and Wednesday, Sept. 4: Astor, Paisley, Cagan Crossings (Four Corners), Cooper Memorial (Clermont), Marion Baysinger (Groveland) and East Lake (Sorrento), Marianne Beck Memorial Library (Howey-in-the-Hills). Call your local library before visiting to ensure the library is open.

  • Leesburg Public Library

    • OPEN Tues., Sept. 3 from 9am - 7pm.
    • Still pending Wed., Sept. 4.
  • Minneola Schoolhouse Library

    • OPEN Tues., Sept. 3 from 9:30am - 12:30pm.
    • Will stay open longer, weather permitting.
    • Call 352-432-3921 ext 380 for updates.
    • Still pending Wed., Sept. 4.
[updated: 9/3/2019 10:14:06 AM]

Sandbags & Sand

Stations 14, 39 and 110 and Solid Waste ceased distribution of sandbags after 7 p.m. on Monday, Sept. 2. Station 10 will continually have sand as needed until sustained winds prevent delivery. No sandbags will be dispensed during storm conditions.

  • Fire Station 10
    23023 State Road 40, Astor
  • Fire Station 14
    18840 County Road 42, Altoona
  • Fire Station 39
    31431 Walton Heath Ave., Sorrento
  • Fire Station 110
    6234 County Road 561, Clermont
  • Solid Waste Residential Convenience Center
    1200 Jackson St., Lady Lake

Sandbag Pickup Locations Map

[updated: 9/2/2019 12:32:56 PM]

Mental Health During Hurricane

Disaster Distress Hotline: 1-800-985-5990

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a--year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.

[updated: 9/1/2019 2:09:25 PM]

Right of Entry Forms

Do you live on a private road? Be sure to fill out a Right of Entry Form to allow the county to pick up potential future storm debris in your community.

Those living on county non-maintained roads, private roads or private communities without an HOA must fill out a Right of Entry form to allow the county or county contractor to pick up potential future storm debris in their communities. A Right of Entry (ROE) form gives government contractors permission to access private property and begin debris cleanup within the right-of-way. Construction and demolition debris are not included.

The form must be fully completed, signed, and mailed to Road Operations, P.O. BOX 7800, Tavares, FL 32778. Alternately, the form may be signed, scanned and emailed to rightofentry@lakecountyfl.gov. Download the Right of Entry form at bit.ly/LakeCountyFLROE.

For more information, contact Lake County Road Operations at 352-343-6439.

[updated: 8/31/2019 9:01:33 AM]

Insurance Helpline

Florida Chief Financial Officer (CFO) and State Fire Marshal Jimmy Patronis is updating Floridians on Hurricane Dorian preparation and response efforts. Floridians are urged to call CFO Patronis' Insurance Help Line at 1-877-MY-FL-CFO for disaster preparedness insurance and financial assistance and to report post-storm fraud and scams.


  • CFO Jimmy Patronis' Insurance Help Line 1-877-MY-FL-CFO (1-877-693-5236) stands ready to assist consumers with insurance questions Monday – Friday, 8 am - 5 pm (EDT).
[updated: 8/31/2019 8:13:57 AM]

Early Release of Food Assistance Benefits

To assist families as they prepare for Hurricane Dorian, the Florida Department of Children and Families (DCF) has been approved by the United States Department of Agriculture (USDA) to release September food assistance benefits to all 67 counties included in Governor Ron DeSantis’ Executive Order 19-190 (PDF) declaring a State of Emergency.

Supplemental Nutrition Assistance Program (SNAP) customers who were scheduled to receive their benefits between September 1 and September 14 will now be able to access benefits through their Electronic Benefit Transfer (EBT) cards starting August 31 at noon. This is an early release of regular benefits, not a distribution of additional funds.

"I applaud Governor DeSantis and President Trump for their swift action in response to the needs of Florida’s vulnerable children and families preparing for this major hurricane," said DCF Secretary Chad Poppell. "The early release of benefits will allow families to purchase much-needed food prior to Hurricane Dorian’s landfall."

Immediately following Executive Order 19-190, DCF requested a waiver from the USDA allowing the early release of September SNAP benefits. With the full support of Governor DeSantis and President Donald Trump, the waiver was approved in less than 24 hours.

For updated information, please continue to check the DCF website and social media accounts.

[updated: 8/31/2019 7:58:48 AM]

Prescription refill information

Governor Ron DeSantis declared a State of Emergency to prepare for Hurricane Dorian. Under a State of Emergency, a pharmacist, in his or her professional judgment, may be able to refill prescriptions early. In accordance with Section 465.0275, F.S., pharmacists may dispense up to a 30-day supply of maintenance medication for a chronic condition. Section 465.0275(2), F.S., states that pursuant to an emergency order, a pharmacist may dispense up to a 30-day supply in the areas or counties affected by the order provided that:

  • The medication is essential to the maintenance of life or to the continuation of therapy in a chronic condition;
  • In the pharmacist's professional judgment, the interruption of therapy might reasonably produce undesirable health consequences or may cause physical or mental discomfort;
  • The dispensing pharmacist creates a written order containing all of the prescription information required by this chapter and chapters 499 and 893 and signs that order; and
  • The dispensing pharmacist notifies the prescriber of the emergency dispensing within a reasonable time after such dispensing.

    However, this statutory allowance specifically prohibits dispensation of a medicinal drug listed in Schedule II appearing in chapter 893 and is not permitted under Section 465.0275, F.S. You may read the full statute at: http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0400-0499/0465/Sections/0465.0275.html

In the event a pharmacist receives a request for a prescription refill and the pharmacist is unable to readily obtain refill authorization from the prescriber, the pharmacist may dispense a one-time emergency refill of up to a 72-hour supply of the prescribed medication; or a one-time emergency refill of one vial of insulin to treat diabetes mellitus, irrespective of the issuance of an Executive Order.

The full version of the Governor’s Executive Order Numbers 19-189 and 19-190 may be found at: https://www.flgov.com/executive-orders-desantis

[updated: 8/30/2019 6:16:56 PM]


To be notified quickly of weather emergencies, residents should purchase a battery-powered NOAA weather radio and sign up to receive local notifications, such as those offered through Lake County’s AlertLake Emergency Alert System. Signing up is free, quick, easy and secure at www.alertlake.com, for more information about AlertLake, view this public service announcement: https://www.youtube.com/watch?v=h9FuEPxOECo

[updated: 8/29/2019 5:38:22 PM]

Report Price Gouging

Price Gouging Frequently Asked Questions

Link: http://bit.ly/ReportFloridaPriceGouging

1. What is Price Gouging?

Florida Statute 501.160 states that during a state of emergency, it is unlawful to sell, lease, offer to sell, or offer for lease essential commodities, dwelling units, or self-storage facilities for an amount that grossly exceeds the average price for that commodity during the 30 days before the declaration of the state of emergency, unless the seller can justify the price by showing increases in its prices or market trends. Examples of necessary commodities are food, ice, gas, and lumber.

2. How do I know if I’m being price gouged?

The law compares the reported price of the commodity or service during the state of emergency to the average price charged over the 30-day period prior to the declared state of emergency. If there is a “gross disparity” between the prior price and the current charge, it is considered price gouging.

3. What is covered under the Price Gouging Statute?

The Price Gouging Statute covers only essential commodities. A “commodity” means any good, service, material, merchandise, supplies, equipment, resources, or other article of commerce, and includes, without limitation, food, water, ice, chemicals, petroleum products, and lumber necessary for consumption or use as a direct result of the emergency. The law also requires those selling goods and services to possess an occupational license. Examples of non-essential items luxury items are alcoholic beverages and cigarettes.

4. What evidence do I need to help enforce the Price Gouging Statute?

If you suspect price gouging, obtain as much information as possible in the form of estimates, invoices, receipts or bills. When comparing products, note as much information as possible, including the product name, size or quantity, manufacturer, item number and unit price. For lumber products, note the grade, thickness and quality. If it is a service such as storage or towing, note the per-mile (or other distance) charge, removal charges, per-day storage charges and other charges such as security, clean up or other "add-ons". Report this information to the Attorney General's Price Gouging Hotline at 1-866-966-7226. You may also report violations online at http://myfloridalegal.com or mail documents to the following address:

Office of the Attorney General
The Capitol, PL-01
Tallahassee, FL 32399-1050

Please remember to include your name, the name of the company or individual, and a complaint number, if you received one.

5. How can I avoid becoming a victim of price gouging?

Plan ahead. Prepare for a disaster before it happens. Always have the following items on hand:

  • Five gallons of drinking water per person in your household
  • At least two working flashlights
  • A portable radio
  • A telephone with a cord – If the electrical power is lost, a cordless telephone will not work
  • An ample supply of batteries to power these and other items
  • A full tank of propane and charcoal if you have a charcoal grill
  • Non-perishable food items
  • Formula and diapers, if you have young children in the home

Although not essential, board games, books and playing cards might be helpful to entertain young children. Additionally, do not forget to make plans to care for any pets.

If government officials recommend evacuation, it would be wise to heed that advice. Mandatory evacuations mean just that. Gas tanks should be filled in advance in case evacuation is advised.

After the danger has passed, obtain estimates for clean-up and repairs in writing from licensed contractors. Check with county or city contractor's licensing board for recommendations and demand proof of proper licensing. Don't allow anyone to bully you or force you into making a quick decision. Never hesitate to call the local law enforcement if necessary.

The Department of Business and Professional Regulation licenses more than 20 types of professions and can be reached via telephone at 850-487-1395 or via the internet at http://www.myflorida.com/dbpr.

[updated: 8/29/2019 9:46:56 AM]

Utility Information

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