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Recent Emergency Operations Center News

[updated: 6/20/2018 12:55:11 PM] Utility Information

Lake County is requesting that residents report downed power lines to their electric utility provider. When they call, please provide a physical address and state whether it involves downed trees/limbs.

  • Sumter Electric Cooperative, Inc.
    Report a power outage: (800) 732-6141
    Outage map: https://stormcenter.secoenergy.com/
  • Clay Electric Cooperative
    Report a power outage: (888) 434-9844
    Outage map: http://outagemap.clayelectric.com/
  • Mount Dora Electric
    Report a power outage: (352) 735-7141
  • Leesburg Electric
    Report a power outage: (352) 728-9830
[updated: 10/27/2017 12:47:23 PM] Business Disaster Assistance and Hotline

SBA disaster loans


Lake County Economic Growth has established a business hotline at the Emergency Operations Center, which can be reached at 352-253-9998 and will be staffed from 8 a.m. - 5 p.m. daily. 

Staff will be able to assist businesses with the Business Disaster Assistance programs from the Small Business Development Center. These programs include the Florida Small Business Loan Program, U.S. Small Business Administration (SBA) Business Physical Disaster Loans and SBA Economic Injury Disaster Loan program. 

Additionally, the Small Business Development Center (SBDC) at UCF will be staffing offices in Mount Dora and Groveland beginning today from 8 am. – 5 p.m.

  • Century Plaza
    17521 U.S. Highway 441, Suite 6, Mount Dora
    Phone: 352-602-4575
  • Hunt Industrial Park
    15430 County Road 565A, Suite A, Groveland
    Phone: 352-404-7338
[updated: 10/24/2017 8:07:22 AM] FEMA Information

FEMA Debris Removal Guidelines

FEMA Debris Removal Guidelines


FEMA Individual Assistance Programs

Lake County has received a FEMA Individual Assistance designation. The following FEMA Programs are available to those who are eligible. You are eligible if you are a disaster-impacted individual with expenses not covered by insurance.


Individuals and Households Program


Housing Assistance provides financial and/or direct assistance to eligible disaster survivors who have necessary expenses and serious needs unmet through other resources, such as insurance.

  • Financial Housing Assistance can include Rental Assistance, Lodging Expense Reimbursement, Home Repair Assistance, and Home Replacement Assistance.
  • Direct Housing Assistance can include Manufactured Housing Units, Multi-Family Lease and Repair, and Permanent or Semi-Permanent Housing Construction.

Other Needs Assistance provides financial assistance to individuals and households who have other disaster-related necessary expenses such as medical, childcare, funeral, personal property, and transportation costs. The U.S. Small Business Administration’s (SBA) Disaster Assistance Program provides low-interest, long-term loans to those impacted by a declared disaster.

Crisis Counseling Assistance & Training Program assists in recovery from the effects of a disaster through community based outreach and psycho-educational services.

Disaster Case Management involves creating a Disaster Recovery Plan together with a disaster case manager to reach disaster recovery by meeting unmet needs through available resources.

Disaster Unemployment Assistance provides unemployment benefits and re-employment services to individuals who have become unemployed because of the disaster and who are not eligible for regular State unemployment insurance.

Disaster Legal Services provides legal assistance to low-income individuals who are unable to secure legal services adequate to meet their disaster related needs.


Have the following information ready when applying:

  • Social Security number (one per household)
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • Telephone number
  • Mailing address
  • Bank account & routing numbers for direct deposit of funds

Restrictions: Financial assistance is limited to an annually adjusted amount based on the Department of Labor Consumer Price Index. Applicants whose homes are located in a Special Flood Hazard Area and who receive assistance because of a flood-caused disaster must obtain and maintain flood insurance. Disaster survivors may need to provide documentation to help FEMA evaluate their eligibility, such as proof of occupancy, ownership, income loss, and/or information concerning an applicant’s housing situation prior to the disaster. Assistance is limited to 18 months following the disaster declaration.


FEMA Transitional Shelter Assistance

**Taken directly from the FEMA website.

This page explains FEMA's Transitional Shelter Assistance (TSA) Program, which provides short-term lodging assistance for evacuees who are not able to return home for an extended or indeterminate period of time following a disaster.

FEMA may provide TSA to eligible disaster survivors who have a continuing need for shelter after the congregate shelters have closed because they are unable to return to their homes for an extended period of time. This initiative is intended to provide short-term lodging for eligible disaster survivors whose communities are either uninhabitable or inaccessible due to disaster-related damages.

TSA is funded under Section 403 of the Stafford Act and is subject to a State cost-share. The State may request that FEMA authorize the use of TSA for the declared disaster in specific geographic areas.

Under TSA, disaster survivors may be eligible to stay in hotel or motel lodging for a limited period of time and have the cost of the room and taxes covered by FEMA. However, FEMA does not cover the cost of incidental room charges or amenities, such as telephone, room service, food, etc.

For those who are eligible, FEMA will authorize and fund, through direct payments to participating hotels/motels, the use of hotels/motels as transitional shelters.

Individuals and households who are ineligible for TSA will be referred to local agencies or voluntary organizations for possible assistance.

Individuals and households may be eligible for TSA, if:

  • They register with FEMA for assistance
  • They pass identify verification
  • Their pre-disaster primary residence is located in a geographic area that is designated for TSA and occupancy is verified
  • As a result of the disaster, they are displaced from their pre-disaster residence and they are currently not living in their primary residence.

Eligible individuals have the ability to locate a participating hotel/motel online by visiting www.femaevachotels.com.

[updated: 9/26/2017 1:26:52 PM] Damage and Debris Reporting

Citizens can report damage by completing the Damage Reporting form.

To report trees and debris in waterways, visit the Florida Department of Environmental Protection’s reporting page.

[updated: 9/22/2017 3:10:10 PM] LASER

Lake and Sumter Emergency Recovery (LASER) is a non-profit long term recovery organization assisting those that have been affected from a major disaster.

To inquire about assistance, visit www.laserfl.com or call 352-241-2104.


[updated: 9/12/2017 8:31:53 PM] Sandbags & Sand


Sandbag distribution will be available 24/7 at Fire Station 10, located at 23023 State Road 40

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