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Lake County, FL Emergency Management Hurricane Season - Hurricane Season Perperation Guides

Explore the online hurricane guide to learn more about what you can do to prepare for hurricane season. More >

 Emergency Operations Center

COVID-19 updates below:

Recent Emergency Operations Center News

Testing

[updated: 9/25/2020 8:44:21 AM]
If you are experiencing symptoms of COVID-19, call your doctor immediately. If you have trouble breathing or other concerning symptoms, call 911 for immediate help. If you do not have a doctor, call 352-742-4830 for testing guidance.
 
Many Florida insurance companies are providing waivers for paid testing and offering other types of assistance in response to COVID-19. A list of these resources is available on the Florida Office of Insurance Regulation website.
 

Testing Site Locator

Use the Testing Site Locator to find a testing site near you.

 

Free COVID-19 Testing Administered by Florida Department of Health

The Florida Department of Health in Lake County (DOH-Lake) is offering free COVID-19 testing to residents and non-residents, including children, at several locations throughout Lake County. No testing criteria is required, and no appointment is necessary.
 
Testing is on a first-come, first-served basis, and it is recommended to call the Lake County Department of Health hotline prior to visiting a testing site to ensure that testing is still available for your selected location and day. The hotline is (352) 742-4830.
 
Testing at the following locations will be available starting at 9 a.m. and will continue on a first-come, first-served basis. 

TESTING SCHEDULE UNTIL FURTHER NOTICE: 

  • DOH-Lake Clermont WIC
    560 W. DeSoto Street, Clermont
    Monday - Friday
    Beginning at 9 a.m. while test kits are available.
 
If you have questions, please call the Florida Department of Health hotline in Lake County at (352) 742-4830. The hotline is open from 9 a.m. to 4 p.m. Modnay through Friday. Additionally, the 24/7 COVID-19 Florida state call center is available at 1-866-779-6121.
 
 

Additional COVID-19 and Antibody Testing Administered by Adult Medicine of Lake County

Adult Medicine of Lake County is offering testing at the following locations on the specified days:  
 
  • Lake Square Mall - 10401-015 US Highway 441 South, Leesburg 
    - Tuesday - Saturday
    - Drive-thru testing: 7 a.m. - Noon
    - Testing continues inside from Noon - 7 p.m.

    - Testing is located near the JCPenney.
    - No symptoms required, no appointment necessary.
    - Nasal swab and rapid testing done on all days; antibody blood test only on Thursdays. Each test is $20.

 

State Testing

State Regional Testing Sites

The state's regional COVID-19 testing site is located at the Orange County Convention Center and tests on a first come, first served basis from 9 a.m. to 5 p.m. daily. Testing is free for residents and non-residents aged 18 and older. No symptoms are required and testing is administered on a first-come, first-served basis.
 
Orange County Convention Center (North Concourse parking lot)
5980 Destination Pkwy, Orlando, FL 32819.
Open daily, 9 a.m. to 5 p.m.
 

Free State-Managed Pop-Up Testing Sites

State-managed testing sites are now open at the following locations in Tavares and Leesburg. Testing is free for residents and non-residents aged 18 and older. No symptoms are required and testing is administered on a first-come, first-served basis.

Home Depot (parking lot) 
10825 U.S. Hwy 441, Leesburg
Open daily, 9 a.m. to 5 p.m.
**This site will end operation at 5 p.m. on Friday, Sept. 25.
 

Private Provider

If you decide to get tested through a private provider, please confirm that they are using FDA approved tests.
 
 
 

COVID-19 Testing at Pharmacies

Walgreens Drive-thru COVID-19 Testing

CVS MinuteClinic COVID-19 Testing

 
 

Financial

[updated: 9/24/2020 4:31:12 PM]

COVID-19 Rent and Mortgage Relief

SHIP Rental Assistance
The Lake County Department of Housing and Human Services offers information on SHIP rental assistance. Residents can email SHIP@lakecountyfl.gov to receive an application and a secure link for uploading their forms and supporting documents. Residents can also call 352-742-6530, fax 352-742-6505 or come by the office, located at 2008 Classique Lane in Tavares. More details here.

 

Mortgage Assistance
Banks are taking actions to assist customers, but those actions vary by bank. An alphabetical list of banks and their publicly announced steps of action can be viewed here: American Banking Association website.

It is not a complete list; however, the ABA will continue to update it as they receive additional information from banks across the nation.

 

Financial and Food Resources

 

IRS Economic Impact Payments

Check the status of your Economic Impact Payment from the IRS here: https://www.irs.gov/coronavirus/economic-impact-payments

 

Emergency Orders

[updated: 9/22/2020 8:26:04 AM]

#2020-161 Extension of the Declaration of a Local State of Emergency, September 21, 2020

#2020-160 Extension of the Declaration of a Local State of Emergency, September 14, 2020

#2020-159 Extension of the Declaration of a Local State of Emergency, September 4, 2020

#2020-136 Extension of the Declaration of a Local State of Emergency, August 31, 2020

#2020-135 Extension of the Declaration of a Local State of Emergency, August 24, 2020 (Spanish)

#2020-135 Extension of the Declaration of a Local State of Emergency, August 24, 2020

#2020-134 Extension of the Declaration of a Local State of Emergency, August 17, 2020

#2020-133 Requiring Facial Masks for All Persons Entering Any Residential or Long-Term Care Facility, August 14, 2020 (Spanish)

#2020-133 Requiring Facial Masks for All Persons Entering Any Residential or Long-Term Care Facility, August 14, 2020

#2020-132 Extension of the Declaration of a Local State of Emergency, August 10, 2020 (Spanish)

#2020-132 Extension of the Declaration of a Local State of Emergency, August 10, 2020

#2020-108 Extension of the Declaration of a Local State of Emergency, August 3, 2020

#2020-107 Extension of the Declaration of a Local State of Emergency, July 27, 2020

#2020-106 Extension of the Declaration of a Local State of Emergency, July 20, 2020

#2020-105 Extension of the Declaration of a Local State of Emergency - July 13, 2020

#2020-104 Extension of the Declaration of a Local State of Emergency - July 6, 2020

#2020-101 Extension of the Declaration of a Local State of Emergency - June 29, 2020

#2020-100 Extension of the Declaration of a Local State of Emergency - June 22, 2020

#2020-100 Extension of the Declaration of a Local State of Emergency - June 22, 2020 (Spanish)

#2020-99 Extension of the Declaration of a Local State of Emergency - June 15, 2020

#2020-99 Extension of the Declaration of a Local State of Emergency - June 15, 2020 (Spanish)

#2020-98 Extension of the Declaration of a Local State of Emergency - June 8, 2020

#2020-97 Resolution 2020-97

#2020-56 Extension of the Declaration of a Local State of Emergency - June 1, 2020

Emergency Curfew Order - May 31, 2020

#2020-55 Extension of the Declaration of a Local State of Emergency - May 22, 2020 (Spanish)

#2020-54 Extension of the Declaration of a Local State of Emergency - May 18, 2020

#2020-53 Extension of the Declaration of a Local State of Emergency - May 11, 2020

#2020-52 Extension of the Declaration of a Local State of Emergency - May 4, 2020

#2020-51 Reopening Guidelines - May 1, 2020

#2020-50 Extension of the Declaration of a Local State of Emergency - April 27, 2020

#2020-49 Extension of the Declaration of a Local State of Emergency - April 20, 2020

#2020-48 Extension of the Declaration of a Local State of Emergency - April 13, 2020

#2020-47 Extension of the Declaration of a Local State of Emergency, April 6, 2020

#2020-46 Guidance for religious services

#2020-35 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19

#2020-34 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19 (2020-33 amendment)

#2020-33 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19

#2020-32 Protection of persons over 65 or with serious underlying health conditions

 

 

Cloth Face Covering Distribution

[updated: 8/24/2020 8:33:20 AM]

Distribution of Cloth Face Coverings

Cloth face covering distribution will continue at the following locations. Please note that there are currently no limit restrictions.   

Libraries:

·        Astor County Library
54905 Alco Road, Astor
Monday –Thursday 10 a.m. – 5 p.m.
Saturday 10 a.m. – 2 p.m.

·       Cagan Crossings Community Library
16729 Cagan Oaks, Clermont
Monday –Thursday 10 a.m. – 5 p.m.
Friday – Saturday 10 a.m. – 2 p.m.

·        Cooper Memorial Library
2525 Oakley Seaver Drive, Clermont
Monday –Thursday 10 a.m. – 5 p.m.
Friday –Saturday 10 a.m. – 2 p.m.

·        East Lake County Library
31340 County Road 437 South, Sorrento
Monday – Thursday 10 a.m. – 5 p.m.
Friday –Saturday 10 a.m. – 2 p.m.

·        Eustis Memorial Library
120 N. Center St., Eustis
Monday – Friday 10 a.m. – 5 p.m.

·        Fruitland Park Library
604 W. Berckman St., Fruitland Park

Monday – Friday 10 a.m. – 4 p.m.

·        Groveland (Marion Baysinger Memorial County Library)
756 W. Broad St., Groveland
Monday - Thursday 10 a.m. – 5 p.m.
Friday - Saturday 10 a.m. – 2 p.m.

·        Howey-in-the-Hills (Marianne Beck Memorial Library)
112 W. Central Ave., Howey-in-the-Hills
Mon 10 a.m. – 5 p.m.
Tuesday 10 a.m. – 7 p.m.
Wednesday 10 a.m. – 5 p.m.
Thursday 10 a.m. – 7 p.m.
Friday 10 a.m. – 5 p.m.
Saturday 10 a.m. – 1 p.m.

·        Lady Lake Public Library
225 W. Guava St., Lady Lake
Monday – Friday 10 a.m. – 4 p.m.

·         Leesburg Public Library
100 E. Main St., Leesburg
Monday – Friday 10 a.m. – 5 p.m.

  • Minneola Schoolhouse Library
    100 S. Main Ave., Minneola 
    Monday - Friday 10 a.m. to 5 p.m.

·        Mount Dora (W.T. Bland Public Library)
1995 N. Donnelly St., Mount Dora
Monday – Friday 10 a.m. – 5 p.m.

·        Paisley County Library
24954 County Road 42, Paisley
Monday – Thursday 10 a.m. – 5 p.m.
Saturday 10 a.m. – 2 p.m.

·        Tavares Public Library
314 N. New Hampshire Ave., Tavares
Monday – Friday 9:30 a.m. – 6 p.m.
Saturday  10 a.m. – 2 p.m.

·        Umatilla Public Library 
412 Hatfield Drive, Umatilla
Monday – Friday 9 a.m. – 5 p.m.

 

City and Town Halls:

·        Astatula Town Hall
25009 County Road 561, Astatula

·        Mascotte City Hall
100 E. Myers Blvd., Mascotte

·        Minneola City Hall
800 N. U.S. Highway 27, Minneola

·        Montverde Town Hall
17404 Sixth St., Montverde

 

Hours will be based on the location.

 

 

Upcoming County Meetings

[updated: 8/20/2020 10:58:16 AM]

Starting June 2, 2020, meetings will be held in person with limited occupancy for social distancing. Members of the public are invited to attend in person or join the meeting virtually via Zoom with a computer or smart device. Attendees may also call into the meeting using the information provided below.

For the latest information on upcoming County meetings, please visit www.lakecountyfl.gov/boardmeeting

 

Public Participation in Virtual Meetings

Comments can be submitted in advance for the Board members by using the Public Comment forms below for each meeting. Comments will be shared with the Board members prior to the meeting if submitted before 5 p.m. on the day before. Comments submitted after 5 p.m. will be provided to Board members after the meeting.

Members of the public who want to comment during the meeting can use the links and phone numbers below to join the meeting.

Download the Virtual Meeting User Guide for the Public to assist with connecting virtually.

 

Board of County Commissioners Regular Meeting - August 25, 2020 at 9 a.m.

Meeting ID: 878 384 32170
Call-in: +1 646-558-8656 or +1 888-475-4499 (toll free)
Website: https://us02web.zoom.us/s/87838432170

*Note: This virtual connection information will remain the same for future virtual Board of County Commission meetings.
 

 

 

INTERNAL: Business Resources

[updated: 8/3/2020 9:25:01 AM]

Economic Injury Disaster Loan and Loan Advance

The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

Loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%. Loans have long-term repayments in order to keep payments affordable, up to a maximum of 30 years. If approved, loan payments are deferred for 1 year.  Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay. For additional information, please contact the SBA Disaster Assistance Customer Service Center: 1-800-659-2955 (TTY: 1-800-877-8339) or disastercustomerservice@sba.gov.

The SBA’s Economic Injury Disaster Loan Advance (EIDL Advance) program has been discontinued.  According to the SBA’s website, “Note: All available funds for the EIDL Advance program have been allocated. By law, SBA is not able to issue EIDL Advances once program funding has been obligated and is no longer available. EIDL loan applications will still be processed even though the Advance is no longer available.”  Click here for additional details.
 



SBA Paycheck Protection Program (PPP) has reopened!

 

The Paycheck Protection Program has resumed accepting applications!

The new deadline to apply is August 8, 2020.

PPP Loans are designed to provide small businesses with assistance to keep workers on payroll.  Borrowers can apply for PPP loan forgiveness.  Forgiveness is based on the Borrower meeting employee retention criteria and meeting requirements for use of funds.  Some of the terms of PPP Loans include: interest rate is 1%, loan payments are deferred for six months, and maturity is either 2 years or 5 years, depending on the date of loan issuance.  Click here for additional Loan Details and Forgiveness.

To apply, contact any participating SBA 7(a) lender.  SBA’s website recommends that applicants “consult with your local lender as to whether it is participating in the program.”  If your local lender does not participate, Click here to locate an Eligible PPP Lender near you.

Also, Click here for additional details about PPP Loans.
 



 

 

Small Business Debt Relief Program

This program will provide immediate relief to small businesses with non-disaster SBA loans, in particular 7(a), 504, and microloans. Under it, the SBA will pay the principal and interest of new 7(a) loans issued prior to September 27, 2020. Also, the SBA will pay the principal and interest of current 7(a) loans for a period of six months.
 
7(a) loans are an affordable loan product of up to $5 million for borrowers who lack credit elsewhere and need access to versatile financing, providing short-term or long-term working capital and to purchase an existing business, refinance current business debt, or purchase furniture, fixtures and supplies. In the program, banks share a portion of the risk of the loan with SBA. There are many different types of 7(a) loans, you can visit this site to find the one that’s best for you. You apply for a 7(a) loan with a bank or a mission-based lender.
 

SBA Express Bridge Loans

Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan. Terms: Up to $25,000, Fast turnaround, Will be repaid in full or in part by proceeds from the EIDL loan.
 

Employee Retention Tax Credit

This new employee retention tax credit is a 50% tax credit for the first $10,000 of compensation, including the employer portion of health benefits, for each eligible employee. Compensation does not include paid sick or family leave for which the employer is reimbursed under the Families First Coronavirus Response Act.
 
The credit only applies to wages paid after March 12, 2020 and before January 1, 2021. For employers with more than 100 employees: Full-time employees who are (i) being paid but (ii) not providing service due to either a full or partial shutdown or a reduction in gross receipts count toward eligibility. For employers with 100 or fewer full-time employees: All employees, regardless of whether those employees are providing service, count toward eligibility.
 
Employers may not claim the same employee for this credit and the Work Opportunity Tax Credit for the same period. In addition, employers may not claim the same wages for an employee under this credit and also under the employer credit in section 45S for FMLA.
 
The refundable credit is applied against the employer portion of payroll taxes. The Treasury Department will develop a process for employers to receive an advance payment of the tax credit. Read more from the U.S. Chamber of Commerce.
 

Florida Emergency Bridge Loan (EBL)

EBL loans may be made to eligible for-profit businesses having 2-100 employees. 1099 (contractor) employees do count towards the total number. That was not the case for prior EBL programs.
 
Loan amounts up to $50,000 are possible (to $100,000 in special circumstances). Term is 1 year. No interest or payments are due during the term, but the entire remaining principal is due at the end of the term. Unpaid EBL loans do not convert to a term loan, but will accumulate interest at 12% and possible collections fees if not paid by the due date.
 
If you would like assistance with your application, the Florida SBDC at UCF, Lake County is ready to help. Please contact their offices at the numbers below. One of their consultants will be in touch with you to answer your questions and can review your application ahead of final submission. At this time, the SBDC will try to follow up with contacts within 48 hours if at all possible.
 
The SBDC cannot accept any in-person or hardcopy applications at statewide SBDC offices. Field offices are not staffed at this time, with employees working remotely until further notice.
 
The Florida Emergency Bridge Loan Information Website: https://floridadisasterloan.org/
 
 
For additional information, please contact the Department of Economic Opportunity at 833.832.4494
 
The Florida SBDC at UCF, Lake County recommends applying for both disaster loan programs from the SBA, beginning with the SBA EIDL loan if you are eligible. For more information, call 352.404.7338 (Groveland) or 352.602.4575 (Mt. Dora).
 

We are still encouraging businesses to fill out the Business Damage Assessment Survey if they haven't done so, as our state and local agencies are still compiling this information to determine the needed resources for our community. Of course, the number one priority now is to stay healthy and to limit our exposure to COVID-19 per CDC guidelines. 


The Florida Department of Revenue issued two Emergency Orders related to Sales and Use Tax and Property Taxes that will provide flexibility on tax due dates. To view taxpayer information regarding COVID-19, click here.


Responding to COVID-19 Webinar Series

 
Our regional partner, the Orlando Economic Partnership, has an informative COVID-19 Business Resource Center that could be of use to you and your businesses. They have also launched a webinar series focused on sharing guidance on how best to respond to the realities of COVID-19.
 
Webinars Replay:
 
 
 
 
 
 
 
If you have questions or if we can support you in any way, please contact our Elevate Lake team at info@elevatelake.com or call 352-343-9647.

 

 

INTERNAL: Hurricane Season Sandbag Park Locations

[updated: 8/1/2020 2:23:53 PM]
Here is information about new sandbag locations for this hurricane season:
 
1. Astor Area (next to LCFR Station 10) - 23023 State Road 40, Astor
2. East Lake Sports and Community Complex - 24809 WallickRd, Sorrento, FL 32776
3. P.E.A.R. Park - 26701 US Hwy 27, Leesburg, FL 34748
4. North Lake Regional Park - 40730 Roger Giles Rd, Umatilla, FL 32784 5. South Lake Regional Park - 13989 Max Hooks Rd, Clermont / Groveland, FL 34711
 
*Note: The referenced location in Astor is the same location as the previous years, next to LCFR Station 10. 
 
 
*Residents are responsible for bringing their own shovels and are responsible for filling their own sandbags. 
 
*Sandbags are limited to 20 per household in a 24-hour period. 
 

Florida Department of Health

[updated: 7/10/2020 4:27:09 PM]

If you believe you have been exposed to COVID-19, call your primary healthcare provider or family doctor right away. They will advise you on steps to take to get tested. If you do not have a family healthcare provider, call the Florida Department of Health hotline in Lake County at (352) 742-4830.

 

COVID-19 Policyholder Resources

The Florida Office of Insurance Regultion provides a list of insurance providers and the resources that each is offering to policyholders with regard to COVID-19. Find this list here: https://www.floir.com/siteDocuments/COVID-19ConsumerResources.pdf

 

 

Please visit https://floridahealthcovid19.gov/ for more information.

 

Closures

[updated: 6/25/2020 5:35:10 PM]

In an effort to prevent the spread of germs related to COVID-19, the County has taken measures to follow state and national guidelines on social distancing. Residents are encouraged to utilize services online where possible.

  • Lake County Libraries
  • Lake County Government buildings, including the Administration Building will resume in-person services on June 1 with proper social distncing and sanitizing measures in place. Services continue to be provided through email, by phone and online.
    • Permitting applications can be completed online at https://lakecountyfl.gov/offices/building_services/. Users needing assistance may call (352) 343-9653, ext. 5.
    • Lake County’s parks and trails remain open.
    • Housing and indigent burial services remain available via a self-service station in the lobby of 2008 Classique Lane in Tavares or by calling (352) 742-6540.
    • The Veterans Services office will be open to public access beginning June 1 by appointment only. Federal Veterans Affairs offices remain closed, which may cause some processing delays. Services are available by phone at (352) 742-6585 and email at veteraninfo@lakecountyfl.gov.
 

INTERNAL: Testing - Additional Information

[updated: 6/24/2020 10:38:42 AM]

COVID-19 Testing at Pharmacies

Testing may now be available at select CVS and Walgreens pharmacies. Guests may need to register for appointments prior to visiting the pharmacy. 

CVS: https://www.cvs.com/minuteclinic/covid-19-testing?cid=poct-covid19-mc-clinicvisit

Walgreens: https://www.walgreens.com/topic/findcare/coronavirus.jsp

 

Weekend Testing

Testing is available at the following two Centra Care sites.

  • Testing is part of a normal office visit during regular business hours; weekend hours are 8 a.m. to 5 p.m.
  • The individual requesting testing must meet criteria for testing, such as being symptomatic (fever, cough, etc.) or have come into close contact with someone who has tested positive for COVID-19.
  • If the individual is a new patient or has not been to the Centra Care location previously, they will need to bring ID and insurance information. 

Leesburg
1103 N. 14th St., Leesburg
(352) 314-2328
8 a.m. - 5 p.m

Mount Dora
19015 U.S. 441, Mount Dora
(352) 383-3484
8 a.m. - 5 p.m.

 

 

Animal Care

[updated: 6/18/2020 2:43:29 PM]

Lake County Animal Shelter

  • All services are curbside and drive-thru as the shelter lobby has limited visitation.
    • Though not required, it's recommended to make an appointment for faster service. Call the shelter at (352) 343-9688 for questions or to make an appointment.
  • Potential adopters or fosters can select a few pets online and call ahead to meet them outside of the shelter or do a virtual meet and greet over Facetime or video text. 
  • Adoption counseling appointments can be scheduled online.
  • Pet delivery is still available in Lake County. 
  • The shelter is a drop off location for donated pet food. Pet food received will be distributed to local food pantries. For more information on assistance programs, click here.

 

 

 

Travel Advisory

[updated: 6/17/2020 1:16:08 PM]

The Florida Department of Health advises anyone who has returned from any international travel within the last 14 days and believes that they may be sick to immediately call their healthcare provider or family doctor.

For additional information regarding travel, including individuals entering the state of Florida from the tri-state area (Connecticuit, New Jersey and New York), visit https://floridahealthcovid19.gov/travelers/

 

 

Transportation

[updated: 6/9/2020 2:15:08 PM]

Transit

Ride LakeXpress is fully operational. Social trips for the Lake County Connection paratransit service will be discontinued starting at 5 p.m. on March 20. All other trips are continuing.

For information regarding Lake County's transit system, please visit www.ridelakexpress.com.

 

Notice of Fare Collection

EFFECTIVE DATE: 06/01/2020

Effective June 1st, 2020 Lake County Transit will resume fare collection on all LakeXpress routes and the Lake County Connection paratransit service.

This includes the sales of LakeXpress Daily and Monthly passes only. In order to limit contact, Transfers and 10 Ride passes will not be issued at this time.

Lake County Transit will still be using PPE’s to collect fares and passes.

 

Event Updates & Cancellations

[updated: 5/29/2020 5:20:58 PM]
  • Thursday Farmers Market at the Lake County Fairgrounds (postponed until further notice).
 

Veterans

[updated: 5/29/2020 5:19:49 PM]

The Veterans Services office will be open to public access beginning June 1 by appointment only. Federal Veterans Affairs offices remain closed, which may cause some processing delays. Services are available by phone at (352) 742-6585 and email at veteraninfo@lakecountyfl.gov.

The Lake County Veterans Service Office provides information and essential forms online at bit.ly/LC-VeteransServices. For information about compensation and pension benefits, veterans and their families may contact the Department of Veterans Affairs via phone at (800) 827-1000.

Veterans Crisis Line
If you are a Veteran in crisis – or you’re concerned about one – free, confidential support is available 24 hours a day, 7 days a week.

The Veterans Crisis Line is available by phone, text, or chat:

  • Call 1-800-273-8255 and Press 1.
  • Send a text to 838255.
  • Chat online.
  • Support for deaf and hard of hearing: Call 1-800-799-4889.

Status of Claim:

Call 1-800-827-1000

To submit a claim:
  • Call 1-800-827-1000 to establish an intent to file
  • File a claim through VA.gov
  • If they have a printer: Get their email so we can email them the forms
  • If they cannot print or access forms through VA website, they can request paper copies from the 1-800-827-1000. They will also help them do changes such as dependency/direct deposit changes
To turn in forms:

Scan and email them to Veteraninfo@lakecounty.gov

Mail it to the VA:

Compensation:
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Pension:
Department of Veterans Affairs
Pension Intake Center
PO Box 5365
Janesville, WI 53547-5365
Fax it to the VA claims intake center:
  • 1-844-531-7818: Compensation Claims
  • 1-844-655-1604 : Pension Claims
 

INTERNAL: Health Care & Supplies

[updated: 5/20/2020 4:17:30 PM]

**Update** 
Group Homes Requesting PPE

If someone from a group home calls the CIL or DOH hotline requesting PPE, please ask them to call (352) 253-9908. This is the ESF 08 desk where they can directly request PPE.

 

Masks

  • LASER, which stands for Lake Support and Emergency Recovery, can provide cloth face masks to businesses located in Lake County. If a business can't find cloth face masks, they can email LASER at nicole@laserfl.com. LASER is asking for a $1 donation per mask, which can be made at laserfl.com. However, LASER will provide masks to businesses in need regardless of their ability to donate. LASER is a 501(c)(3) non-profit corporation.
     
  • If anyone calls and wants to donate a mask(s), please give the caller the phone number for LASER. LASER will be the lead on anyone that wants to donate masks.
    LASER Phone: 352-241-2104

 

Florida Department of Health Testing

For internal use only: Starting April 27, testing from the Florida Department of Health location in Leesburg will only be available Mondays, Wednesdays and Saturdays from 9 a.m. to 12 p.m. Testing will no longer be held on Fridays. 

 

Wellness & Coping

[updated: 4/17/2020 10:09:46 AM]

Managing Stress & Anxiety

It's normal to feel stress and worry during a crisis. The Centers for Disease Control and Prevention website contains helpful information and resources for coping.

Need help or know someone who does?

If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others

Family Resources

Physical Activity

Regular physical activity is one of the most important things you can do for your health. 

  • Call 911 if an emergency
 

Lake County Schools

[updated: 4/15/2020 10:02:36 AM]

Please visit the Lake County School Board website for the most up-to-date information: https://www.lake.k12.fl.us/departments/communications/coronavirus-updates

You may also follow the School Board on social media via their Facebook and Twitter pages.

 

Prevention & Health

[updated: 4/11/2020 12:59:31 PM]

To prevent the spread of COVID-19, the CDC recommends the following:

  • Wash your hands often with soap and water, or use a hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Stay home if you are sick.
  • Distance yourself from others to help prevent the spread of germs. This should be at a distance of at least 6 feet.
  • Cover your coughs and sneezes with a tissue or your elbow, and immediately wash your hands.
  • Disinfect surfaces daily.
  • Wear a face mask if you are sick or when going out in public.

If you are sick, or if you believe you may have come into contact with someone who has tested positive for COVID-19, the CDC and Florida Department of Health advise the following steps:

  • Call your primary care provider or family doctor and follow their directions. If you do not have a doctor, please call the Florida Department of Health hotline in Lake County at (352) 742-4830.
  • Stay home except to access medical care, and avoid other people in your home.
  • Wear a facemask around other people.
  • Wash your hands often.
  • Do not share food or personal items.
  • Disinfect surfaces daily.
  • Monitor your symptoms.

Symptoms of COVID-19 can occur within 2 – 14 days after exposure. Symptoms include fever, cough and shortness of breath.

 

Other Resources:

  • Life Stream Behavioral Services
    • Local Hotline. 24/7.
      352-408-6625 or 1-866-355-9394

 

 

Reemployment Resources

[updated: 4/8/2020 5:16:18 PM]

Health Insurance Resources

Covering Central Florida

Did you lose health insurance from your job? Covering Central Florida can help. Find out more here (opens PDF). 
Phone: 877-564-5031
Online: coveringcfl.net

 

Reemployment Resources

CareerSource Central Florida

CareerSource Central Florida's Coronavirus Support page for workforce assistance: https://www.careersourcecentralflorida.com/coronavirus-support/

Information includes:

  • Employment Support (Reemployment Assistance)
  • Virtual Services and Job Search

* Note that the Career Center is temporarily closed. Please call 1 (800) 757-4598 for Virtual Services.

 

Florida Department of Economic Opportunity

Reemployment Assistance Application Guide and Application for Benefits found here: 
http://floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/claimants

*This can also be accessed by visiting https://floridajobs.org and viewing the ‘Reemployment Assistance’ section on the homepage.

 

Goodwill Job Connection Centers

To reach the Goodwill Job Connection Center, please call (407) 235-1541 or email jobconnection@goodwillcfl.org

Additional arrangements may be arranged for video calling.

 

Bartender Emergency Assistance Program

Please read through the Selection Criteria and Eligibility Requirements for the Bartender Emergency Assistance Program. You do NOT need to be a USBG member to apply for a philanthropic grant. If you need assistance or have any questions, please contact the Foundation Staff at foundation@usbg.org.

Grants will be made in the form of lump sum distributions to the recipient, or as determined by the USBG National Charity Foundation’s Board of Directors based on the needs of the particular recipient. Each grant recipient will be required to provide USBG National Charity Foundation with documentation that the grant was used in a manner consistent with the terms of the grant. Apply Here

 

Restaurant Workers’ Community Foundation COVID-19 Crisis Relief Fund

As restaurants across the country cut hours, suspend business and close for good, many restaurant workers will be faced with long-term loss of income. For months to come, they will need help accessing government benefits and mental health services, paying their rent and feeding their families.

RWCF has established a Restaurant Workers COVID19 Crisis Relief Fund to:

  • Immediately direct money to organizations leading on-the-ground efforts in the restaurant community.
  • To bolster our impact investing budget to provide zero-interest loans to businesses to maintain payroll during closure or re-open once this crisis has passed.
  • To establish a relief fund for individual workers facing economic hardships or health crises as a direct result of COVID-19.

Apply Here

For more information, please contact covidhelp@restaurantworkerscf.org.

Donate to the RWCF COVID-19 Emergency Relief Fund

 

COVID-19 Rent and Mortgage Relief

During these uncertain and challenging times many people are struggling to cover their basic, but most important expenses; rent and mortgage. Banks are taking actions to assist customers, but those actions vary by bank.  An alphabetical list of banks and their publicly announced steps of action can be viewed here: American Banking Association website.

It is not a complete list; however, the ABA will continue to update it as they receive additional information from banks across the nation.

 

Other Assistance

Heart of Florida United Way can assist with food, housing and other needs. Call 211.

Second Harvest Food Bank helps keep meals on the table for seniors, families and kids in our community. Call 407-295-1066.

The Florida Department of Economic Opportunity Reemployment Assistance (also called reemployment assistance insurance) provides temporary wage replacement benefits to qualified individuals who are out of work through no fault of their own. 
 
If you need assistance, contact the Reemployment Assistance Contact Center at 1-800-204-2418 during the hours of 8:00 AM to 5:00 PM EST, Monday through Friday. Visit FloridaJobs.org for additional information.

 

Apply Today

Walmart

Walmart is hiring more than 9400 associates across Florida by the end of May 2020 to work in its stores, clubs, distribution centers and fulfillment centers. For more information and to apply, visit https://corporate.walmart.com/newsroom/2020/03/23/some-good-news-walmart-is-hiring-across-the-supply-chain-including-in-distribution-and-fulfillment-centers

Publix

Various positions are available at stores and distributions centers throughout Florida, as well as in Georgia and Alabama. For more information and to apply, visit www.publix.jobs.

Amazon

Amazon is hiring full and part-time positions in the U.S. For more information and to apply, visit https://www.amazon.jobs/en.

Employ Florida

Employ Florida is a free online job seeker and employer resource dedicated to matching talent and opportunity here in the State of Florida. Find a job, create a resume and more here: https://www.employflorida.com/vosnet/Default.aspx

Other Opportunities

Many delivery businesses are hiring. Visit employment sites for Uber Eats, Grubhub, Instacart, Shipt, Amazon, and Amazon Flex Delivery for more info. 

 

Related Articles

 

INTERNAL: Law Enforcement Dispatch

[updated: 4/6/2020 11:04:52 AM]

Lake County Sheriff's Office
Phone: 352-343-2101

Eustis Dispatch: 352-357-4121

Leesburg Dispatch: 352-787-2121

Mount Dora Dispatch: 352-735-7130

Groveland Dispatch: 352-429-4166

 

Other Government Offices

[updated: 4/6/2020 10:53:44 AM]
 
 

Business Resources

[updated: 4/2/2020 3:43:48 PM]

For business resources, please visit www.elevatelake.com/COVID-19

 

INTERNAL: Executive Orders from Gov. DeSantis

[updated: 4/1/2020 5:37:12 PM]

RESPONSE: The Governor’s Order lists multiple categories and descriptions of what are considered “essential businesses,”  “essential services,”  or “essential activities.” Residents/Business Owners should read through the listing of essential businesses attached to the Governor’s Order to determine whether their particular business falls into one of those categories. The County cannot provide guidance or an opinion as to whether they are essential or non-essential.

ADDITIONAL INFO: Access Gov. Ron DeSantis's Executive Order by visiting www.flgov.com/covid-19 (Order #20-91) or clicking the link below. 

Executive Order 2020-91: Essential Services & Activities During COVID-19 Emergency

*Note that the link above includes a document that outlines essential businesses, essential services and essential activities.

For persons wanting to access this and other related documents, visit www.flgov.com and click the "Info Center" tab at the top, and then click "Executive Orders." When the page opens, click "2020 (Executive Orders Issued in 2020)."

 

Utilities

[updated: 4/1/2020 2:18:17 PM]

For the most up-to-date information from your utility company, or if you have questions, please contact the company directly. 

 

News from Utility Companies

Duke Energy Press Release:
Duke Energy and Piedmont Natural Gas take new steps to help customers, communities and employees in wake of COVID-19

City of Mount Dora Electric Utility Department reduces rates:
http://cityofmountdora.com/DocumentCenter/View/11921/Mount-Dora-Electric-Bill-Savings-Press-Release

 

 

INTERNAL: Public Assistance Programs

[updated: 4/1/2020 1:58:34 PM]
Recertification Extension
To ensure Floridians can safely access SNAP, TANF, and Medicaid benefits, DCF has implemented a six-month recertification extension for individuals and families scheduled to recertify in April or May.
 
Extending the recertification period, allows the state to ensure the continuity of, and safe access to, SNAP, TANF, and Medicaid benefits during the current public health crisis and periods of social distancing. For more information regarding Florida’s benefit programs during this time, please visit https://www.myflorida.com/accessflorida/ or contact the customer call center at 850-300-4DCF.

To check the status of your recertification, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
Work Requirements Waiver
At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families (DCF) will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) program.
 
DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary suspension of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.
 
To check the status of your benefits, report changes, receive information faster by opting-in to receive electronic notifications, and upload documents 24 hours a day, 7 days a week, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
Maintain Medicaid Eligibility
We will maintain Medicaid eligibility for current recipients through the last day of the month of the state of emergency. This means no Medicaid recipient will lose Medicaid eligibility during the state of emergency. We are working on notifying recipients who may have received a termination notice in the month of March that their benefits will continue.
 
Extend Time to Complete Medicaid Application
During this state of emergency, individuals applying for Medicaid may be unable to submit all the documentation required to process their application. Beginning with applications received in February 2020, we are extending the timeframe for individuals to submit any necessary paperwork to 120 days from the date the application was received. If the Medicaid application is approved, the individual’s Medicaid eligibility effective date will still be the first day of the month that the initial application was received.
 
To apply for food assistance (SNAP), cash assistance (TANF) or Medicaid, individuals should go to https://www.myflorida.com/accessflorida/.
 
Clients logging in to the ACCESS Self-Service Portal should go to https://www.myflorida.com/accessflorida/.
 
Customers are required to complete an interview to receive most benefits. Customers should call 1-866-762-2237 or 850-300-4323 (TTY 1-800-955-8771) to complete an interview telephonically.
 
Customers can order an EBT card, get information about EBT transactions, or report an EBT card as lost or stolen at https://www.myflorida.com/accessflorida/ or by calling 1-888-356-3281.
 
If you have trouble understanding English or need help communicating with the Department of Children and Families, Economic Self-Sufficiency Program, please call 1-866-762-2237 or 850-300-4323.
 
If you are an individual with a disability and need help with the application process or other ACCESS services, please find the region point of contact listed at the following website: https://www.myflfamilies.com/service-programs/individual-with-disability/auxiliary-aids-plan.shtml.
 
To check the status of your recertification, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
 

Florida Department of Children and Families

[updated: 3/31/2020 1:25:42 PM]
For updates related to ACCESS, child welfare, child care, mental health services and adult protective services, please visit the DCF COVID-19 update website.
 
At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families program.
 
DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary relief of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.
 
To check the status of your benefits, report changes, receive information faster by opting in to receive electronic notifications, and upload documents 24 hours a day 7 days a week, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/
 
If you have questions about your benefits and the temporary relief of work requirements during this time, please contact the Department of Children and Families customer center at 850-300-4DCF or visit the website at https://www.myflorida.com/accessflorida/
 

Food Resources

[updated: 3/30/2020 5:02:22 PM]
  • www.foodpantries.org
  • Mid Florida Community Services
    • Meals on Wheels
    • Leesburg, 352-326-3540, M-F 8 a.m. - 5 p.m.
  • Lake County Sherriff'’'s Food Drive

The food drive begins on Saturday, March 28 and will remain active until further notice. The hours for making donations will be 9 a.m. to 3 p.m. daily at the following locations:

  • North Lake County: First Baptist Church of Umatilla, 550 Hatfield Drive, Umatilla
  • Central Lake County: Lake County Jail, 551 West Main Street, Tavares (west end)
  • South Lake County: Real Life Church of Clermont, 1501 Steves Road, Clermont

Items being sought include non-perishable foods such as peanut butter, canned meats, canned meals, snack bars, boxed cereal, canned fruits and canned vegetables, etc. As these items are collected, they will be delivered to local food pantries throughout the county for the immediate distribution to families in need.

What is L.A.S.E.R.?

  • Lake Support and Emergency Recovery (LASER) is a non-profit, 501c3 organization. LASER offers assistance for Lake County residents that cannot be adequately fulfilled by public agencies. LASER is an extremely important partner in the recovery process. Its case management team provides individualized attention to our residents recovering from disasters.
 

Cities

[updated: 3/25/2020 8:30:40 AM]

Municipal websites and COVID-19 information pages:

 

Fraud and Price Gouging

[updated: 3/18/2020 4:36:53 PM]

The Florida Attorney General has activated a Price Gouging Hotline for all consumers in the state of Florida. For more information, visit http://www.myfloridalegal.com/newsrel.nsf/newsreleases/126AC86DF86F943485258527005F9BDE?Open&

Call 866-9NO-SCAM (866-966-7226) to report price gouging through the hotline.

 

Information Resources

[updated: 3/18/2020 4:04:23 PM]

The CDC and the Florida Department of Health have the latest resources on COVID-19, including prevention tips.

For regular updates from Lake County, including public health tips and information, please follow the Lake County Emergency Management Facebook and Twitter pages.

 

Online Services

[updated: 3/18/2020 3:11:44 PM]

For a list of services that can be accessed online, please visit https://lakecountyfl.gov/online_services/.

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