Facebook Link Preview for LakeCountyFL.gov
Lake County logo
Residents Visitors Business Government
 
You are here: Home > Offices > Emergency Management > Emergency Operations Center
Lake County, FL Emergency Management Hurricane Season - Hurricane Season Perperation Guides

Explore the online hurricane guide to learn more about what you can do to prepare for hurricane season. More >

 Emergency Operations Center

COVID-19 updates below:

Recent Emergency Operations Center News

Immunization

[updated: 4/6/2021 9:09:24 AM]

Immunizations are available at the Lake Square Mall by appointment only. Make an immunization appointment, visit the State's Sharecare website at myvaccine.fl.gov or call the hotline at 866-201-6909 (or 833-476-1031 for TTY users). A helpline is also available for those who have questions: 833-540-2052.

Visit scheduling.lakecountyfl.gov for the latest COVID-19 immunization information and for Frequently Asked Questions.

Lake County Immunizations 

Immunizations are limited to the priority population outlined in Florida Governor Ron DeSantis' Executive Order 21-79, to include: 

- Long-term care faciity residents and staff.

- All Floridians eligible to receive any COVID19 vaccine as prescribed by the Food and Drug Administration

- Health care personnel with direct patient contact.

- Persons deemed by a physician to be extremely vulnerable to COVID-19; shall include a statement that the patient meets the defined eligibility criteria established by a form prescribed by the Florida Department of Health. 

Appointments are required due to limited availability. Persons arriving to an immunization site without an appointment will be turned away.

The Florida Department of Health in Lake County (DOH-Lake)

View the latest information from DOH-Lake at lake.floridahealth.gov.

Other Immunization Resources

Florida's COVID-19 Mass Vaccination Plan is a long-term, multi-faceted approach to immunization that will require a whole community effort supported by various organizations and agencies within Lake County.

Commerical Retailers

Commerical retailers are offering COVID-19 immunization appointments. Visit the below websites frequently for appointment availability. 

Publix Pharmacies

Winn-Dixie Pharmacy

Walmart/Sam's Club

CVS Pharmacy

Hospitals

Area hospitals are planning Public immunization initiatives to immunize those in the Governor's priority populations. For more information, view the resources below.

Orlando Health - South Lake Hospital
South Lake Hospital has opened immunizations to the public via appointment only.
More information here.      

Pharmacies

CVS and Walgreens have partnered with long-term care facilities to immunize the residents and staff at facilities in Lake County. For more information, visit the COVID-19 vaccination websites for CVS and Walgreens.

 

 

Emergency Orders

[updated: 4/5/2021 9:51:57 AM]

#2021-36 Extension of the Declaration of a Local State of Emergency, April 5, 2021

21-81 State of Florida, Office of the Governor, Executive Order Number 21-81, April 2, 2021

#2021-35 Extension of the Declaration of a Local State of Emergency, March 29, 2021

21-79 State of Florida, Office of the Governor, Executive Order Number 21-79, March 26, 2021

#2021-34 Extension of the Declaration of a Local State of Emergency, March 22, 2021 (Spanish)

#2021-34 Extension of the Declaration of a Local State of Emergency, March 22, 2021

21-67 State of Florida, Office of the Governor, Executive Order Number 21-67, March 19, 2021

#2021-33 Extension of the Declaration of a Local State of Emergency, March 15, 2021 (Spanish)

#2021-33 Extension of the Declaration of a Local State of Emergency, March 15, 2021

21-62 State of Florida, Office of the Governor, Executive Order Number 21-62, March 8, 2021

#2021-32 Extension of the Declaration of a Local State of Emergency, March 8, 2021 (Spanish)

#2021-32 Extension of the Declaration of a Local State of Emergency, March 8, 2021

#2021-9 Extension of the Declaration of a Local State of Emergency, March 1, 2021

#2021-9 Extension of the Declaration of a Local State of Emergency, March 1, 2021 (Spanish)

21-47 State of Florida, Office of the Governor, Executive Order Number 21-46, March 1, 2021

21-46 State of Florida, Office of the Governor, Executive Order Number 21-46, February 26, 2021

#2021-8 Extension of the Declaration of a Local State of Emergency, February 22, 2021 (Spanish)

#2021-8 Extension of the Declaration of a Local State of Emergency, February 22, 2021

#2021-7 Extension of the Declaration of a Local State of Emergency, February 16, 2021

#2021-6 Extension of the Declaration of a Local State of Emergency, February 8, 2021

#2021-5 Extension of the Declaration of a Local State of Emergency, February 1, 2021

#2021-4 Extension of the Declaration of a Local State of Emergency, January 25, 2021

#2021-3 Extension of the Declaration of a Local State of Emergency, January 15, 2021

#2021-2 Extension of the Declaration of a Local State of Emergency, January 11, 2021

#2021-1 Extension of the Declaration of a Local State of Emergency, January 4, 2021

#2020-227 Extension of the Declaration of a Local State of Emergency, December 28, 2020

20-315 State of Florida, Office of the Governor, Executive Order Number 20-315, December 23, 2020

#2020-211 Extension of the Declaration of a Local State of Emergency, December 21, 2020

#2020-210 Extension of the Declaration of a Local State of Emergency, December 14, 2020

#2020-209 Extension of the Declaration of a Local State of Emergency, December 7, 2020

#2020-208 Extension of the Declaration of a Local State of Emergency, November 30, 2020

#2020-207 Extension of the Declaration of a Local State of Emergency, November 23, 2020

#2020-206 Extension of the Declaration of a Local State of Emergency, November 16, 2020

#2020-191 Extension of the Declaration of a Local State of Emergency, November 9, 2020

#2020-191 Extension of the Declaration of a Local State of Emergency, November 9, 2020 (Spanish)

#2020-190 Extension of the Declaration of a Local State of Emergency, November 2, 2020

#2020-190 Extension of the Declaration of a Local State of Emergency, November 2, 2020 (Spanish)

#2020-189 Extension of the Declaration of a Local State of Emergency, October 26, 2020

#2020-189 Extension of the Declaration of a Local State of Emergency, October 26, 2020 (Spanish)

#2020-188 Extension of the Declaration of a Local State of Emergency, October 19, 2020

#2020-188 Extension of the Declaration of a Local State of Emergency, October 19, 2020 (Spanish)

#2020-187 Extension of the Declaration of a Local State of Emergency, October 12, 2020

#2020-187 Extension of the Declaration of a Local State of Emergency, October 12, 2020 (Spanish)

#2020-163 Extension of the Declaration of a Local State of Emergency, October 5, 2020

#2020-162 Extension of the Declaration of a Local State of Emergency, September 28, 2020

#2020-161 Extension of the Declaration of a Local State of Emergency, September 21, 2020

#2020-160 Extension of the Declaration of a Local State of Emergency, September 14, 2020

#2020-159 Extension of the Declaration of a Local State of Emergency, September 4, 2020

#2020-136 Extension of the Declaration of a Local State of Emergency, August 31, 2020

#2020-135 Extension of the Declaration of a Local State of Emergency, August 24, 2020 (Spanish)

#2020-135 Extension of the Declaration of a Local State of Emergency, August 24, 2020

#2020-134 Extension of the Declaration of a Local State of Emergency, August 17, 2020

#2020-133 Requiring Facial Masks for All Persons Entering Any Residential or Long-Term Care Facility, August 14, 2020 (Spanish)

#2020-133 Requiring Facial Masks for All Persons Entering Any Residential or Long-Term Care Facility, August 14, 2020

#2020-132 Extension of the Declaration of a Local State of Emergency, August 10, 2020 (Spanish)

#2020-132 Extension of the Declaration of a Local State of Emergency, August 10, 2020

#2020-108 Extension of the Declaration of a Local State of Emergency, August 3, 2020

#2020-107 Extension of the Declaration of a Local State of Emergency, July 27, 2020

#2020-106 Extension of the Declaration of a Local State of Emergency, July 20, 2020

#2020-105 Extension of the Declaration of a Local State of Emergency - July 13, 2020

#2020-104 Extension of the Declaration of a Local State of Emergency - July 6, 2020

#2020-101 Extension of the Declaration of a Local State of Emergency - June 29, 2020

#2020-100 Extension of the Declaration of a Local State of Emergency - June 22, 2020

#2020-100 Extension of the Declaration of a Local State of Emergency - June 22, 2020 (Spanish)

#2020-99 Extension of the Declaration of a Local State of Emergency - June 15, 2020

#2020-99 Extension of the Declaration of a Local State of Emergency - June 15, 2020 (Spanish)

#2020-98 Extension of the Declaration of a Local State of Emergency - June 8, 2020

#2020-97 Resolution 2020-97

#2020-56 Extension of the Declaration of a Local State of Emergency - June 1, 2020

Emergency Curfew Order - May 31, 2020

#2020-55 Extension of the Declaration of a Local State of Emergency - May 22, 2020 (Spanish)

#2020-54 Extension of the Declaration of a Local State of Emergency - May 18, 2020

#2020-53 Extension of the Declaration of a Local State of Emergency - May 11, 2020

#2020-52 Extension of the Declaration of a Local State of Emergency - May 4, 2020

#2020-51 Reopening Guidelines - May 1, 2020

#2020-50 Extension of the Declaration of a Local State of Emergency - April 27, 2020

#2020-49 Extension of the Declaration of a Local State of Emergency - April 20, 2020

#2020-48 Extension of the Declaration of a Local State of Emergency - April 13, 2020

#2020-47 Extension of the Declaration of a Local State of Emergency, April 6, 2020

#2020-46 Guidance for religious services

#2020-35 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19

#2020-34 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19 (2020-33 amendment)

#2020-33 Social distancing and adherence to the Centers for Disease Control and Prevention guidelines to prevent the spread of COVID-19

#2020-32 Protection of persons over 65 or with serious underlying health conditions

#2020-31 Extension of the Declaration of a Local State of Emergency, March 30, 2020

#2020-30 Extension of the Declaration of a Local State of Emergency, March 23, 2020

#2020-29 Declaration of State of Local Emergency, March 16, 2020

Visit www.flgov.com/covid-19 for Governor Executive Orders

 

Emergency Rental Assistance Program

[updated: 3/26/2021 8:45:22 AM]

Applications are being accepted for funding in the form of rental assistance for Lake County residents who have been negatively impacted by COVID-19. Residents may receive rent assistance as a direct payment to a landlord for past due balances. Visit https://lakecountyfl.gov/cares to apply and learn about program criteria and documentation criteria.

Assistance received may be taxable income.

For residents who require additional guidance with the application process, Lake County will offer appointments for consultation. Residents may schedule a consultation at https://bit.ly/3udLvft

Have questions? Call the helpline at 877-927-1057.

 

Testing

[updated: 3/15/2021 10:12:28 AM]
If you are experiencing symptoms of COVID-19, call your doctor immediately. If you have trouble breathing or other concerning symptoms, call 911 for immediate help. If you do not have a doctor, call 352-801-2755 for testing guidance.
 
Many Florida insurance companies are providing waivers for paid testing and offering other types of assistance in response to COVID-19. A list of these resources is available on the Florida Office of Insurance Regulation website.
 

State Regional Testing Site

The state's regional COVID-19 testing site is located at the Orange County Convention Center and tests on a first come, first served basis from 9 a.m. to 5 p.m. daily. Testing is free for residents and non-residents aged 18 and older. No symptoms are required and testing is administered on a first-come, first-served basis.
 
Orange County Convention Center (North Concourse parking lot)
5980 Destination Pkwy, Orlando, FL 32819.
Open daily, 9 a.m. to 5 p.m.
 
 

Florida Department of Health

[updated: 3/15/2021 10:11:56 AM]

If you believe you have been exposed to COVID-19, call your primary healthcare provider or family doctor right away. They will advise you on steps to take to get tested. If you do not have a family healthcare provider, call the Florida Department of Health hotline in Lake County at 352-801-2755.

COVID-19 Policyholder Resources

The Florida Office of Insurance Regultion provides a list of insurance providers and the resources that each is offering to policyholders with regard to COVID-19. Find this list here: https://www.floir.com/siteDocuments/COVID-19ConsumerResources.pdf

Please visit https://floridahealthcovid19.gov/ for more information.

 

Wellness & Coping

[updated: 3/1/2021 9:34:06 AM]

Managing Stress & Anxiety

It's normal to feel stress and worry during a crisis. The Centers for Disease Control and Prevention website contains helpful information and resources for coping.

Need help or know someone who does?

If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others

  • Call the Lifestream 24-Hour Crisis Helpline at 352-408-6625 or toll-free at 1-866-355-9394
  • Visit the Disaster Distress Helpline, call 1-800-985-5990, or text TalkWithUs to 66746
  • Call the Substance Abuse and Mental Health Services Administration (SAMHSA) National Help Line at 1-800-662-4357
  • In need of support? Turn to 211. Teens, veterans, first responders, healthcare workers and anyone needing support can call 211 or visit www.turnto211.com
  • Call 911 if an emergency

Family Resources

Physical Activity

Regular physical activity is one of the most important things you can do for your health. 

  • Call 911 if an emergency
 

Financial

[updated: 1/20/2021 4:09:55 PM]

COVID-19 Rent and Mortgage Relief

SHIP Rental Assistance
The Lake County Department of Housing and Human Services offers information on SHIP rental assistance. Residents can email [email protected] to receive an application and a secure link for uploading their forms and supporting documents. Residents can also call 352-742-6530, fax 352-742-6505 or come by the office, located at 2008 Classique Lane in Tavares. More details here.

Mortgage Assistance
Banks are taking actions to assist customers, but those actions vary by bank. An alphabetical list of banks and their publicly announced steps of action can be viewed here: American Banking Association website.

It is not a complete list; however, the ABA will continue to update it as they receive additional information from banks across the nation.

 

Financial and Food Resources

  • Florida Department of Children & Families
  • Food Assistance Program (SNAP)
  • Family Nutrition Program (SNAP Ed)
  • Temporary Assistance for Needy Families (TANF)
  • Eviction Assistance
    • Community Legal Services of Mid-Florida
      • www.clsmf.org or (800) 405-1417
      • On Sep. 4, 2020, the Centers for Disease Control and Prevention (CDC), located within the Department of Health and Human Services (HHS) announced the issuance of an Order under Section 361 of the Public Health Service Act to temporarily halt residential evictions to prevent the further spread of COVID-19. To invoke the CDC's order, tenants, lessees, or residents of residential properties who are covered by the CDC's order temporarily halting residential evictions, must provide an executed copy of the Declaration form to their landlord, owner of the residential property where they live, or other person who has a right to have them evicted or removed from where they live. MORE INFO

 

IRS Economic Impact Payments

Check the status of your Economic Impact Payment from the IRS here: https://www.irs.gov/coronavirus/economic-impact-payments

 

INTERNAL: Business Resources

[updated: 8/3/2020 9:25:01 AM]

Economic Injury Disaster Loan and Loan Advance

The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

Loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%. Loans have long-term repayments in order to keep payments affordable, up to a maximum of 30 years. If approved, loan payments are deferred for 1 year.  Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay. For additional information, please contact the SBA Disaster Assistance Customer Service Center: 1-800-659-2955 (TTY: 1-800-877-8339) or [email protected].

The SBA’s Economic Injury Disaster Loan Advance (EIDL Advance) program has been discontinued.  According to the SBA’s website, “Note: All available funds for the EIDL Advance program have been allocated. By law, SBA is not able to issue EIDL Advances once program funding has been obligated and is no longer available. EIDL loan applications will still be processed even though the Advance is no longer available.”  Click here for additional details.
 



SBA Paycheck Protection Program (PPP) has reopened!

 

The Paycheck Protection Program has resumed accepting applications!

The new deadline to apply is August 8, 2020.

PPP Loans are designed to provide small businesses with assistance to keep workers on payroll.  Borrowers can apply for PPP loan forgiveness.  Forgiveness is based on the Borrower meeting employee retention criteria and meeting requirements for use of funds.  Some of the terms of PPP Loans include: interest rate is 1%, loan payments are deferred for six months, and maturity is either 2 years or 5 years, depending on the date of loan issuance.  Click here for additional Loan Details and Forgiveness.

To apply, contact any participating SBA 7(a) lender.  SBA’s website recommends that applicants “consult with your local lender as to whether it is participating in the program.”  If your local lender does not participate, Click here to locate an Eligible PPP Lender near you.

Also, Click here for additional details about PPP Loans.
 



 

 

Small Business Debt Relief Program

This program will provide immediate relief to small businesses with non-disaster SBA loans, in particular 7(a), 504, and microloans. Under it, the SBA will pay the principal and interest of new 7(a) loans issued prior to September 27, 2020. Also, the SBA will pay the principal and interest of current 7(a) loans for a period of six months.
 
7(a) loans are an affordable loan product of up to $5 million for borrowers who lack credit elsewhere and need access to versatile financing, providing short-term or long-term working capital and to purchase an existing business, refinance current business debt, or purchase furniture, fixtures and supplies. In the program, banks share a portion of the risk of the loan with SBA. There are many different types of 7(a) loans, you can visit this site to find the one that’s best for you. You apply for a 7(a) loan with a bank or a mission-based lender.
 

SBA Express Bridge Loans

Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan. Terms: Up to $25,000, Fast turnaround, Will be repaid in full or in part by proceeds from the EIDL loan.
 

Employee Retention Tax Credit

This new employee retention tax credit is a 50% tax credit for the first $10,000 of compensation, including the employer portion of health benefits, for each eligible employee. Compensation does not include paid sick or family leave for which the employer is reimbursed under the Families First Coronavirus Response Act.
 
The credit only applies to wages paid after March 12, 2020 and before January 1, 2021. For employers with more than 100 employees: Full-time employees who are (i) being paid but (ii) not providing service due to either a full or partial shutdown or a reduction in gross receipts count toward eligibility. For employers with 100 or fewer full-time employees: All employees, regardless of whether those employees are providing service, count toward eligibility.
 
Employers may not claim the same employee for this credit and the Work Opportunity Tax Credit for the same period. In addition, employers may not claim the same wages for an employee under this credit and also under the employer credit in section 45S for FMLA.
 
The refundable credit is applied against the employer portion of payroll taxes. The Treasury Department will develop a process for employers to receive an advance payment of the tax credit. Read more from the U.S. Chamber of Commerce.
 

Florida Emergency Bridge Loan (EBL)

EBL loans may be made to eligible for-profit businesses having 2-100 employees. 1099 (contractor) employees do count towards the total number. That was not the case for prior EBL programs.
 
Loan amounts up to $50,000 are possible (to $100,000 in special circumstances). Term is 1 year. No interest or payments are due during the term, but the entire remaining principal is due at the end of the term. Unpaid EBL loans do not convert to a term loan, but will accumulate interest at 12% and possible collections fees if not paid by the due date.
 
If you would like assistance with your application, the Florida SBDC at UCF, Lake County is ready to help. Please contact their offices at the numbers below. One of their consultants will be in touch with you to answer your questions and can review your application ahead of final submission. At this time, the SBDC will try to follow up with contacts within 48 hours if at all possible.
 
The SBDC cannot accept any in-person or hardcopy applications at statewide SBDC offices. Field offices are not staffed at this time, with employees working remotely until further notice.
 
The Florida Emergency Bridge Loan Information Website: https://floridadisasterloan.org/
 
 
For additional information, please contact the Department of Economic Opportunity at 833.832.4494
 
The Florida SBDC at UCF, Lake County recommends applying for both disaster loan programs from the SBA, beginning with the SBA EIDL loan if you are eligible. For more information, call 352.404.7338 (Groveland) or 352.602.4575 (Mt. Dora).
 

We are still encouraging businesses to fill out the Business Damage Assessment Survey if they haven't done so, as our state and local agencies are still compiling this information to determine the needed resources for our community. Of course, the number one priority now is to stay healthy and to limit our exposure to COVID-19 per CDC guidelines. 


The Florida Department of Revenue issued two Emergency Orders related to Sales and Use Tax and Property Taxes that will provide flexibility on tax due dates. To view taxpayer information regarding COVID-19, click here.


Responding to COVID-19 Webinar Series

 
Our regional partner, the Orlando Economic Partnership, has an informative COVID-19 Business Resource Center that could be of use to you and your businesses. They have also launched a webinar series focused on sharing guidance on how best to respond to the realities of COVID-19.
 
Webinars Replay:
 
 
 
 
 
 
 
If you have questions or if we can support you in any way, please contact our Elevate Lake team at [email protected] or call 352-343-9647.

 

 

INTERNAL: Hurricane Season Sandbag Park Locations

[updated: 8/1/2020 2:23:53 PM]
Here is information about new sandbag locations for this hurricane season:
 
1. Astor Area (next to LCFR Station 10) - 23023 State Road 40, Astor
2. East Lake Sports and Community Complex - 24809 WallickRd, Sorrento, FL 32776
3. P.E.A.R. Park - 26701 US Hwy 27, Leesburg, FL 34748
4. North Lake Regional Park - 40730 Roger Giles Rd, Umatilla, FL 32784 5. South Lake Regional Park - 13989 Max Hooks Rd, Clermont / Groveland, FL 34711
 
*Note: The referenced location in Astor is the same location as the previous years, next to LCFR Station 10. 
 
 
*Residents are responsible for bringing their own shovels and are responsible for filling their own sandbags. 
 
*Sandbags are limited to 20 per household in a 24-hour period. 
 

INTERNAL: Testing - Additional Information

[updated: 6/24/2020 10:38:42 AM]

COVID-19 Testing at Pharmacies

Testing may now be available at select CVS and Walgreens pharmacies. Guests may need to register for appointments prior to visiting the pharmacy. 

CVS: https://www.cvs.com/minuteclinic/covid-19-testing?cid=poct-covid19-mc-clinicvisit

Walgreens: https://www.walgreens.com/topic/findcare/coronavirus.jsp

 

Weekend Testing

Testing is available at the following two Centra Care sites.

  • Testing is part of a normal office visit during regular business hours; weekend hours are 8 a.m. to 5 p.m.
  • The individual requesting testing must meet criteria for testing, such as being symptomatic (fever, cough, etc.) or have come into close contact with someone who has tested positive for COVID-19.
  • If the individual is a new patient or has not been to the Centra Care location previously, they will need to bring ID and insurance information. 

Leesburg
1103 N. 14th St., Leesburg
(352) 314-2328
8 a.m. - 5 p.m

Mount Dora
19015 U.S. 441, Mount Dora
(352) 383-3484
8 a.m. - 5 p.m.

 

 

Veterans

[updated: 5/29/2020 5:19:49 PM]

The Veterans Services office will be open to public access beginning June 1 by appointment only. Federal Veterans Affairs offices remain closed, which may cause some processing delays. Services are available by phone at (352) 742-6585 and email at [email protected].

The Lake County Veterans Service Office provides information and essential forms online at bit.ly/LC-VeteransServices. For information about compensation and pension benefits, veterans and their families may contact the Department of Veterans Affairs via phone at (800) 827-1000.

Veterans Crisis Line
If you are a Veteran in crisis – or you’re concerned about one – free, confidential support is available 24 hours a day, 7 days a week.

The Veterans Crisis Line is available by phone, text, or chat:

  • Call 1-800-273-8255 and Press 1.
  • Send a text to 838255.
  • Chat online.
  • Support for deaf and hard of hearing: Call 1-800-799-4889.

Status of Claim:

Call 1-800-827-1000

To submit a claim:
  • Call 1-800-827-1000 to establish an intent to file
  • File a claim through VA.gov
  • If they have a printer: Get their email so we can email them the forms
  • If they cannot print or access forms through VA website, they can request paper copies from the 1-800-827-1000. They will also help them do changes such as dependency/direct deposit changes
To turn in forms:

Scan and email them to [email protected]

Mail it to the VA:

Compensation:
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Pension:
Department of Veterans Affairs
Pension Intake Center
PO Box 5365
Janesville, WI 53547-5365
Fax it to the VA claims intake center:
  • 1-844-531-7818: Compensation Claims
  • 1-844-655-1604 : Pension Claims
 

INTERNAL: Health Care & Supplies

[updated: 5/20/2020 4:17:30 PM]

**Update** 
Group Homes Requesting PPE

If someone from a group home calls the CIL or DOH hotline requesting PPE, please ask them to call (352) 253-9908. This is the ESF 08 desk where they can directly request PPE.

 

Masks

  • LASER, which stands for Lake Support and Emergency Recovery, can provide cloth face masks to businesses located in Lake County. If a business can't find cloth face masks, they can email LASER at [email protected] LASER is asking for a $1 donation per mask, which can be made at laserfl.com. However, LASER will provide masks to businesses in need regardless of their ability to donate. LASER is a 501(c)(3) non-profit corporation.
     
  • If anyone calls and wants to donate a mask(s), please give the caller the phone number for LASER. LASER will be the lead on anyone that wants to donate masks.
    LASER Phone: 352-241-2104

 

Florida Department of Health Testing

For internal use only: Starting April 27, testing from the Florida Department of Health location in Leesburg will only be available Mondays, Wednesdays and Saturdays from 9 a.m. to 12 p.m. Testing will no longer be held on Fridays. 

 

INTERNAL: Law Enforcement Dispatch

[updated: 4/6/2020 11:04:52 AM]

Lake County Sheriff's Office
Phone: 352-343-2101

Eustis Dispatch: 352-357-4121

Leesburg Dispatch: 352-787-2121

Mount Dora Dispatch: 352-735-7130

Groveland Dispatch: 352-429-4166

 

INTERNAL: Executive Orders from Gov. DeSantis

[updated: 4/1/2020 5:37:12 PM]

RESPONSE: The Governor’s Order lists multiple categories and descriptions of what are considered “essential businesses,”  “essential services,”  or “essential activities.” Residents/Business Owners should read through the listing of essential businesses attached to the Governor’s Order to determine whether their particular business falls into one of those categories. The County cannot provide guidance or an opinion as to whether they are essential or non-essential.

ADDITIONAL INFO: Access Gov. Ron DeSantis's Executive Order by visiting www.flgov.com/covid-19 (Order #20-91) or clicking the link below. 

Executive Order 2020-91: Essential Services & Activities During COVID-19 Emergency

*Note that the link above includes a document that outlines essential businesses, essential services and essential activities.

For persons wanting to access this and other related documents, visit www.flgov.com and click the "Info Center" tab at the top, and then click "Executive Orders." When the page opens, click "2020 (Executive Orders Issued in 2020)."

 

INTERNAL: Public Assistance Programs

[updated: 4/1/2020 1:58:34 PM]
Recertification Extension
To ensure Floridians can safely access SNAP, TANF, and Medicaid benefits, DCF has implemented a six-month recertification extension for individuals and families scheduled to recertify in April or May.
 
Extending the recertification period, allows the state to ensure the continuity of, and safe access to, SNAP, TANF, and Medicaid benefits during the current public health crisis and periods of social distancing. For more information regarding Florida’s benefit programs during this time, please visit https://www.myflorida.com/accessflorida/ or contact the customer call center at 850-300-4DCF.

To check the status of your recertification, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
Work Requirements Waiver
At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families (DCF) will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) program.
 
DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary suspension of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.
 
To check the status of your benefits, report changes, receive information faster by opting-in to receive electronic notifications, and upload documents 24 hours a day, 7 days a week, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
Maintain Medicaid Eligibility
We will maintain Medicaid eligibility for current recipients through the last day of the month of the state of emergency. This means no Medicaid recipient will lose Medicaid eligibility during the state of emergency. We are working on notifying recipients who may have received a termination notice in the month of March that their benefits will continue.
 
Extend Time to Complete Medicaid Application
During this state of emergency, individuals applying for Medicaid may be unable to submit all the documentation required to process their application. Beginning with applications received in February 2020, we are extending the timeframe for individuals to submit any necessary paperwork to 120 days from the date the application was received. If the Medicaid application is approved, the individual’s Medicaid eligibility effective date will still be the first day of the month that the initial application was received.
 
To apply for food assistance (SNAP), cash assistance (TANF) or Medicaid, individuals should go to https://www.myflorida.com/accessflorida/.
 
Clients logging in to the ACCESS Self-Service Portal should go to https://www.myflorida.com/accessflorida/.
 
Customers are required to complete an interview to receive most benefits. Customers should call 1-866-762-2237 or 850-300-4323 (TTY 1-800-955-8771) to complete an interview telephonically.
 
Customers can order an EBT card, get information about EBT transactions, or report an EBT card as lost or stolen at https://www.myflorida.com/accessflorida/ or by calling 1-888-356-3281.
 
If you have trouble understanding English or need help communicating with the Department of Children and Families, Economic Self-Sufficiency Program, please call 1-866-762-2237 or 850-300-4323.
 
If you are an individual with a disability and need help with the application process or other ACCESS services, please find the region point of contact listed at the following website: https://www.myflfamilies.com/service-programs/individual-with-disability/auxiliary-aids-plan.shtml.
 
To check the status of your recertification, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/.
 
 

Florida Department of Children and Families

[updated: 3/31/2020 1:25:42 PM]
For updates related to ACCESS, child welfare, child care, mental health services and adult protective services, please visit the DCF COVID-19 update website.
 
At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families program.
 
DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary relief of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.
 
To check the status of your benefits, report changes, receive information faster by opting in to receive electronic notifications, and upload documents 24 hours a day 7 days a week, log into your MyACCESS account here: https://www.myflorida.com/accessflorida/
 
If you have questions about your benefits and the temporary relief of work requirements during this time, please contact the Department of Children and Families customer center at 850-300-4DCF or visit the website at https://www.myflorida.com/accessflorida/
 

Food Resources

[updated: 3/30/2020 5:02:22 PM]
  • www.foodpantries.org
  • Mid Florida Community Services
    • Meals on Wheels
    • Leesburg, 352-326-3540, M-F 8 a.m. - 5 p.m.
  • Lake County Sherriff'’'s Food Drive

The food drive begins on Saturday, March 28 and will remain active until further notice. The hours for making donations will be 9 a.m. to 3 p.m. daily at the following locations:

  • North Lake County: First Baptist Church of Umatilla, 550 Hatfield Drive, Umatilla
  • Central Lake County: Lake County Jail, 551 West Main Street, Tavares (west end)
  • South Lake County: Real Life Church of Clermont, 1501 Steves Road, Clermont

Items being sought include non-perishable foods such as peanut butter, canned meats, canned meals, snack bars, boxed cereal, canned fruits and canned vegetables, etc. As these items are collected, they will be delivered to local food pantries throughout the county for the immediate distribution to families in need.

What is L.A.S.E.R.?

  • Lake Support and Emergency Recovery (LASER) is a non-profit, 501c3 organization. LASER offers assistance for Lake County residents that cannot be adequately fulfilled by public agencies. LASER is an extremely important partner in the recovery process. Its case management team provides individualized attention to our residents recovering from disasters.
 

Online Services

[updated: 3/18/2020 3:11:44 PM]

For a list of services that can be accessed online, please visit https://lakecountyfl.gov/online_services/.

Lake County BCC Copyright 2006
Home : Visitors : Residents : Business : Government : Directory of Services : Online Services