Telephone Etiquette Tips
Posted: November 24, 2010
Remembering to use proper telephone etiquette, whether answering the phone or making phone calls, leaves callers with a favorable impression of you, your department, and Lake County in general.
One important aspect of proper telephone etiquette is remembering to record an out-of-office message when you will be away from your desk for an extended period (more than 24 working hours).
Here’s an sample:
Hello, this is (NAME). I’m sorry I am unable to answer your telephone call. I am on leave from (DATE) until (DATE) and will not be checking my voice mailbox. If you require assistance in my absence please contact (TELEPHONE NUMBER). Thank you. (19 seconds)
« Back to Archive