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F.I.S.H. (Fresh Ideas Start Here) Award
Sue Carroll, GIS Project Manager
Posted: March 16, 2011

Sue Carroll, GIS Project Manager
Information Technology/Geographic Information Services

Sue was instrumental in the implementation of the Development Tracker Application recently launched in a collaborative effort between IT and Growth Management. This application provides the public with easily accessible information on development occurring within Lake County. This application has been on IT and GM’s project list for about two years, but due in part to its complex nature it had not been completed.

It was Sue’s idea to make the initial phase happen by using a free service provided by ESRI, Inc., the publisher of the GIS software used by the County. Sue contacted Planning & Community Design and a team made up of the necessary staff was formed. Within a few short weeks the application was published on the County’s website. Significant staff time will be saved by allowing customers to download development information directly from the Internet instead of submitting Public Information Requests. Requests made prior to Development Tracker took approximately two hours of staff time; Development Tracker allows this information to be obtained in as little as five minutes.

Sue is being recognized for her foresight, creativity, teamwork, and leadership in identifying an opportunity to address a need of the County that will result in a saving of time and money as well as an improvement to customer service.

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