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 Lake@Work Newsletter
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Tips - Two Cool Tools
Posted: January 24, 2012
Lake County Information Technology Department
1.       Snipping Tool – This tool lets you take simple screen shots and save them to a file or to the clip board
a.       The easiest way to use this tool is to just pin it to your task bar so that it is always available
b.      Then whenever you want to capture something on the screen just click the icon on your taskbar
c.       For detailed instructions on how to setup the snipping tool on your taskbar view the attached file (which happens to be created using the next tool below)
 
2.       Problem Step Recorder – This tool lets you perform a series of steps and record them using screen shots which are all saved up into a nice little zip file
a.        The easiest way to run this program is to click the start button and type PSR and hit enter
b.      This will launch the toolbar which contains a ‘Start Record’ button
c.       Note: this tool can also be pinned to your taskbar in the same way the snipping tool was
d.      If you didn’t notice I actually used the Problem Step Recorder to record the screen shots for ‘How to setup the snipping tool’
e.      This tool can be used if you are experiencing a problem with your computer and you want to let the help desk know what steps to go through to recreate the issue!
 
 

Problem Steps

 
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Problem Step 1: (1/24/2012 9:38:44 AM) User Comment: "HOW TO USE THE SNIPPING TOOL"

 
 
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Problem Step 2: (1/24/2012 9:38:47 AM) User left click on "Start (push button)" in "Start"

 
 
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Problem Step 3: (1/24/2012 9:38:49 AM) User keyboard input in "Start menu" [...]

 
 
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Problem Step 4: (1/24/2012 9:38:52 AM) User right click on "Name (editable text)" in "Start menu"

 
 
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Problem Step 5: (1/24/2012 9:38:56 AM) User left click on "Pin to Taskbar (menu item)"

 
 
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Problem Step 6: (1/24/2012 9:39:00 AM) User left double click on "Snipping Tool (push button)"

 
 
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Problem Step 7: (1/24/2012 9:39:03 AM) User left click on "Snipping Tool (push button)"

 
 
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Problem Step 8: (1/24/2012 9:39:06 AM) User mouse drag start

 
 
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Problem Step 9: (1/24/2012 9:39:09 AM) User mouse drag end

 
 
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Problem Step 10: (1/24/2012 9:39:12 AM) User left click on "Edit (menu item)" in "Snipping Tool"

 
 
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Problem Step 11: (1/24/2012 9:39:14 AM) User left click on "Copy Ctrl+C (menu item)"

 
 
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Problem Step 12: (1/24/2012 9:39:16 AM) User left click on "Close (push button)" in "Snipping Tool"

 
 
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Problem Step 13: (1/24/2012 9:39:18 AM) User left click on "No (push button)" in "Snipping Tool"

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