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The Revolving Door
Everyone is Bringing Every Little Problem to You
Posted: October 01, 2008

Management Problem: You feel like you need to install a revolving door in your office because everyone is bringing every little problem to you.

You had envisioned yourself as a well-loved leader. But you’re afraid you’ve gone too far in trying to help everyone with everything. In fact, you’re dreadfully behind on your own work, which you can’t get done because you’re busy being a caring boss, psychologist and spat-resolver. Can’t your employees do anything on their own, you wonder?

Hold that thought, and try this one on for size: Maybe the problem is you.

As a manager, your job is to make it possible for your employees to get their work done in a timely and efficient manner. You shouldn’t be taking care of their “every little problem.” While the sentiment is honorable, the fact is you can’t solve all things for all people. And worse, it “trains” your staff to be automatons. Instead, the next time workers come to your desk for help, first ask yourself whether your help is truly required. If not, guide people toward figuring out a solution on their own. Most will quickly learn how to do without your intervention and will appreciate the freedom to think for themselves.

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