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 Lake@Work Newsletter
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Communication and the "Privilege of the Platform"
Posted: April 01, 2010

No matter what your method of communication, whether it is a post, a tweet, a text or a conversation, here are some tips to make the most of your message.

  1. Never forget “the privilege of the platform.”

    Every time you speak, you are using up someone else’s time, and considering the precious nature of time, it is quite an honor when people tune into you.
     
  2. Make sure you have something worthwhile to say before you say it.

    Do not be one of those folks that other people love to avoid. Before you speak, ask yourself a few questions: “Are you talking too much? Do others want to hear what you have to say?” Do not speak unless you can improve upon the silence.

    Making sure that your comments are worth saying will no doubt result in fewer statements. You will then have time to...

  3. Ask more questions

    According to entrepreneur Michael Guld, “You do not need to start out offering all the answers, it is better to begin by asking all the right questions.” Kids know that fact instinctively. They ask so many questions because they seem to know that the quickest way to learn is to ask more questions.
     
  4. Listen intently to the answers.

    Listening well is essential for effective communication. Only hearing part of the story compromises the communication process. Complete information enables better decisions and actions.


Adapted & reprinted with permission from Dr. Alan Zimmerman’s Internet newsletter, the “Tuesday Tip.”

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