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 Lake@Work Newsletter
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Annual Excellence in Service Award
Paul Simmons, Economic Development & Tourism Coordinator Economic Development & Tourism
Posted: December 03, 2014

Paul Simmons, Economic Development & Tourism Coordinator     

Paul is the epitome of excellent customer service. In his role, he consistently goes well beyond his job responsibilities to ensure that his clients receive great service. Paul has helped dozens of businesses in Lake County navigate the permitting/licensing/zoning process, serving as a concierge to those companies. One company was extremely appreciative for his help solving a transportation access problem to expand their business. Paul identified the issue the company had been battling for two years and personally devised a solution. Lake County businesses appreciate his positive and effective approach for their project completions, acknowledging the impact of his assistance. Paul’s commitment to excellence includes not only process-oriented customer service, but includes an exceptional ability to think outside of the box to develop solutions for his clients. He personifies a “getting to yes” attitude and is exceedingly proactive in helping companies identify their problems and assisting them with solutions. With his professional and courteous demeanor and his excellence in service, Paul is well liked by his peers and has earned the respect and confidence of his clients. Paul is an excellent ambassador and representative of Lake County.
 

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