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Lake County BCC
315 West Main St.
P.O. Box 7800
Tavares, Florida 32778


 Vendor Survey
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The Lake County Office of Procurement Services is conducting this survey to better understand how they can improve operations and how they can serve vendors better.

As a Lake County vendor, please rank each of the following items as it pertains to a venodr's activities with Lake County. All references refer only to the operations of the Lake County Board of County Commissioners and not to any other elected official in Lake County.

1. The Lake County procurement process is open, fair and equitable.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
2. The Lake County Office of Procurement Services, overall, provides me with excellent customer service.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
3. The Lake County Office of Procurement Services staff conduct themselves in a professional manner.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
4. The Lake County Office of Procurement Services staff demonstrate high ethical standards in all of their actions.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
5. The Lake County Office of Procurement Services staff resolves my problems and issues in a timely manner.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
6. When there is a procurement related problem or issue, possible solutions are clearly communicated to me.
Strongly Disagree
Mildly Disagree
Neutral
Mildly Agree
Strongly Agree
 
7. What could the Lake County Board of County Commissioners do to make it a more appealing and sought after customer?
 
8. What is your greatest frustration with the Lake County Board of County Commissioners' procurement process?
 
9. What suggestions can you offer to help us overcome this frustration?
 
10. What other comments or suggestions can you provide to help us serve you better?
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